Deputy Clerk Specialist

Purpose. Reward. Balance. Have you ever wondered if you are truly contributing toward something meaningful? If you’re looking for something more rewarding that isn’t based on profits, consider serving the community you live in. Public service is a fulfilling career choice; not only does it provide an immense sense of purpose it also impacts you financially as well. We may not be the most competitive on salary, but we offer an amazing value to our employees including highly sought after retirement plans and extremely affordable benefit costs. In the long run, Pinal County is an excellent choice to fulfill your heart and soul along with funding your retirement Pinal County paves the way to work/life balance. Where else can you find paid sabbaticals every five years plus generous paid time off? Working at Pinal County is an investment in YOU. Apply today and find out why Pinal County is more than just a job. Check out all of our benefit offerings: An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work Life Balance. Paid Vacation And Sick Leave 15 Vacation Days Accrued Annually Starting Day One After Three (3) Years of Service 18 Vacation Days Accrued Annually After Five (5) Years of Service 20 Vacation Days Accrued Annually Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish 13 Sick Leave Days Accrued Annually Starting Day One Paid Sabbaticals Every Five (5) Years Two Week Sabbatical After Five Years of Continuous Service Three Week Sabbatical After Ten Years of Continuous Service Four Week Sabbatical After Fifteen Years of Continuous Service Four Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service Comprehensive Wellness Program Quarterly Wellness Challenges Vision Exams and Optometry Events Onsite Vaccination Clinics Onsite Mammogram and Prostate Screening Events Skin Cancer Screening Events Onsite Biometrics and Health Screening Events Onsite Financial Health and Retirement Planning Events Onsite & Online Fitness Resources and Onsite Sessions Like Yoga and Tai Chi Retirement Plans with Generous Employer Contributions - Guaranteed Lifetime Benefit Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From Some Medical Plans with Zero Employee Premium Cost Dental and Vision Plans Tuition Reimbursement Program Alternative Work Schedules Telehealth Qualified Employer for the Public Service Loan Forgiveness Program through the Dept of Education Employee Assistance Program with Ongoing Training & Development Options Civil Service Leave VanPool Options Short-Term Disability – Employer Paid Basic Life Insurance - Employer Paid Flexible Spending Accounts for Dependent Care and Medical Expenses Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance Plus, work with an amazing team of people who are committed to making Pinal County a great place for its citizens and its employees. JOB SUMMARY Under limited supervision, performs work of considerable difficulty in managing the customer service needs for the Clerk of the Superior Court and provides expert assistance with the processing of all court filings, legal documents, and payments made through the Superior Court Clerk’s Office. The work is highly detailed, accuracy is critical, and requires comprehensive knowledge of various court filings and proceedings and a mastery of all related processes. This position is expert level and exercises a high level of independent decision-making and autonomy. Performs duties of Deputy Clerk, Seniors and Deputy Clerks as needed. May perform duties of a supervisor as back-up. Manages all non-judicial operations required by the Court by state statute, rule, administrative order, etc., and is responsible for comprehensive, high quality, timely customer interface, which includes public, attorneys and other court personnel, and with other judicial offices and staff. This level is differentiated from other roles in the Clerk of the Superior Court by the degree of independent judgment and considerable level of expertise, experience, and demonstrated customer service competency required to perform the duties accurately and effectively. TYPICAL CLASSIFICATION ESSENTIAL DUTIES: Assist customers, attorneys, and county and government agencies with court filings. Manage customer service needs at the service window, over the phone or electronically. Accept, process and receipt filing fees, court payments, and fines ensuring financial accuracy and adherence to judicial order(s). Issue marriage licenses, warrants, writs and subpoenas. Processes new and existing case filings by mail, or electronically, for all case types in the Superior Court. Research and answer complex inquiries and conduct legal research that may require extensive review and be complex in nature. Maintain a comprehensive working knowledge of and meet all requirements for accepting and processing all submitted case type filings. Perform efficient and effective multi-disciplinary case management in a variety of court case proceedings and fillings. Perform work in a high pace and dynamic office setting that requires adaptability depending on customer needs and demands. Draft correspondence providing necessary information and guidance for court customers. Enter data from all cases and/or filings into the case management system, and maintain the Office procedure manual for all case type filings for accurate processing. Maintain knowledge of current filing fees, judicial assignments, hearing dates and times for all areas of the Superior Court; manage processes consistent with the information and share information upon request. Maintain knowledge of and adhere to Rules of Civil and Criminal Procedure, Arizona Rules of Family Law Procedure, and Local Rules for Pinal County. Possess in-depth knowledge of the duties performed in all the various departments within the Clerk of Superior Court. Accurately apply knowledge of codes and required routing of all filed documents for all areas of Superior Court. Prepare and/or receive certified, exemplified, and authenticated copies of court documents. Create and draft policy and procedure upon request. Answer complex questions and provide information and tools to promote positive learning and thinking and positive customer interaction. Lead, train and mentor other Clerks. May assist Court Supervisor in daily duties. Demonstrate an understanding of and consistently, follow all Pinal County policies and procedures. Manage the financial transactions for customers of the Court. Adhere to minimum accounting standards and maintain and handle daily cash drawer. Promote and adhere to the workplace values of accountability, commitment, and teamwork to help enrich lives beyond expectation. Maintain absolute confidentiality of work-related issues, customer records and restricted County information. Perform other related duties as required. MINIMUM REQUIREMENTS TO PERFORM WORK: High school diploma or GED equivalent. Five years (5) progressively responsible experience as a Clerk of the Superior Court. Or, an equivalent combination of relevant education, and progressively responsible court service, justice system support, legal, and/or administrative experience, with at least one year experience in a Superior Court. PREFERRED QUALIFICATIONS: Five years progressively responsible experience as a Clerk in a Superior Court with at least two years performing in a lead/senior role. Three (3) years progressively responsible experience as a Deputy Clerk of the Superior Court or equivalent court service related experience. Or, an equivalent combination of relevant education, and progressively responsible court service, justice system support, legal, and/or administrative experience, with at least one year experience in a Superior Court. Knowledge, Skills and Abilities: Knowledge of Business English, spelling, and arithmetic. Knowledge of clerical and office practices and procedures. Knowledge of clerical and automated court case management systems. Knowledge of modern office practices, procedures, and equipment. Knowledge of legal terminology and business English. Knowledge of procedures, guidelines, and statutory requirements that govern duties of court clerks. Skill in multitasking and performing a variety tasks. Skill in deescalating and resolving customer concerns and issues. Skill in using data processing systems and other office equipment and machines. Ability to work in a dynamic work place that can be demanding and high pace. Ability to provide positive communication and assist customers with tact. Ability to lead and train others. Ability to understand and apply local rules, administrative directives, court rules and Arizona Revised Statutes. Ability to maintain confidentiality of court matters. Ability to establish and maintain effective working relationships with employees, other agencies, and the public. Ability to follow written and verbal instructions. Ability to communicate effectively orally and in writing. PHYSICAL DEMANDS: The work is light and requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. The work also requires the ability to finger, feel, grasp, handle, reach, perform repetitive motion, kneel, lift, hear, speak, stand, walk, and demonstrate mental and visual acuity. WORK ENVIRONMENT: Work is performed in a high pace and dynamic environment that requires the ability to be sensitive to change and responsive to changing goals, priorities, and needs. Notice to Applicants: We appreciate your interest in our employment opportunities. At Pinal County, we value professionalism and treating others with respect. If these values are not demonstrated throughout the application and interview process we reserve the right to remove your candidacy from consideration and may impact your future Pinal County applications. The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the first quartile require additional approval. This is a registry intended to collect applications for current or future vacancies containing one or more positions and may be closed as soon as a sufficient number of qualified applicants have applied. #J-18808-Ljbffr