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Director Of Membership

2 months ago

Cincinnati, United States YMCA Full time

Join our M.E. Lyons YMCA team, and focus on transforming lives and championing engagement efforts as you lead the membership department.

Job Description

Join our M.E. Lyons YMCA team, and focus on transforming lives and championing engagement efforts as you lead the membership department. You will accomplish this by helping others achieve goals, make new friends & connect with our Y community. You will also provide resources, remove barriers & act as an advocate for initiating change.

Qualifications

  • Bachelor's degree in related field, with sales experience preferred.
  • Proven track record of meeting/surpassing challenging goals.
  • A proven agent of collaborative systems change.
  • Experience in personnel supervision, recruitment, training, and development of staff and volunteers.
  • Excellent contemporary presentation, written & visual communication skills.
Essential Functions
  • Intentionally foster a cause-centered culture that is welcoming, genuine, hopeful, nurturing & determined, in order to foster loyalty among those we serve, and meet community needs.
  • Responsible for developing & managing day-to-day branch operations in order to provide efficient and adequate service to members and participants at the highest level.
  • Recruit & hire diverse staff and volunteer teams. Onboard, develop, schedule & coach staff for development and maximum impact. Maintain regular clear & concise communication, and handle staff issues promptly.
  • Engage & partner community in innovative & inspiring ways to involve new individuals in the Y community by supporting them in achieving their goals.
  • Develop & implement cause-driven events for the community & members.
  • Utilize various social media tools for promoting the benefits of the YMCA.


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