Front Desk Attendant

3 weeks ago


Cincinnati, United States Boys & Girls Clubs of Greater Cincinnati Inc Part time $14
Job DescriptionJob Description

Primary Function: Under the supervision of the Club Director, the Front Desk Attendant is responsible for assuring accurate record keeping of attendance and membership information, and greeting members and the public in a positive manner.

Essential Job Responsibilities:

  • Provide individual guidance and establish relationships with members that are conducive to their growth and development.
  • Maintain accurate daily records of membership and attendance information utilizing KidTrax technology.
  • Administer intake of membership application and all other documents relative to membership intake process.
  • Collect pick-up cards from families to ensure the Safe Passage policy is enforced.
  • Answer telephone and greet members and all Club guests in a pleasant and polite manner.
  • Ensure that all visitors and volunteers scan in and are properly identified with ID badges.
  • Allow only authorized Club personnel behind the front desk.
  • Maintain a balanced cash box when applicable.
  • Collect payments for summer camp and other special programs.
  • Maintain a payment log to maintain an accurate accounting of all program fee transactions.
  • Monitor the use of the public address system

Collaboration/Relationships:

  • Maintains close contact with Program Coordinator, Education Coordinator, Club Director and other Club staff, volunteers and parents.
  • Work collaboratively with other Program Leaders and Leadership Staff to enhance program development. 
  • Actively participate in professional development training.

Physical Requirements/Work Environment:

We maintain a 15:1 member to staff ratio.  Activities are varied and require active engagement during educational and recreational programming, which may include extended periods of walking and standing.  Maximum unassisted lift = 50 lbs. Average lift less than 25 lbs.  Requires ability to use computer, various standard and specialized software and database systems, keyboard, calculator and typical office machines.

Education/Experience Requirement:

High School Diploma or GED required.  A minimum of 1 year experience in data entry required; minimum 3 years experience preferred.

Skills/Knowledge Required:

  • Energetic, forward-thinking and creative individual with high ethical standards.
  • Ability to work with a team.
  • An understanding of the needs and interests of young people.
  • Strong communication skills, both written and verbal.
  • Strong organizational skills.
  • Ability to interact with young people in a positive way, particularly as it relates to behavior issues.
  • Maintain a positive, friendly and cooperative attitude at the worksite.

CPR and First Aid certification preferred.

Position Details:

  • Part-time employment
  • Hourly Rate: $14.00/hour 
  • Great Benefits including Paid PTO and Holidays

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