Customer Service Representative

4 weeks ago

Mission Hills, United States Providence Service Full time

Description

Responsible for answering incoming calls from patients, providers, health plans, and hospitals and providing accurate information to the caller. Supporting the values of PSJH-CA and proven ability to use team concepts to enhance shared leadership philosophies are essential for the success of this position.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

  • Bachelor's Degree in Health care administration, business administration or an equivalent area. Or equivalent education/experience.
  • 3 years Customer Relations
  • Solid experience in answering calls in a call center environment

Preferred Qualifications:

  • Work history emphasis within an independent physician association, management services organization or physician hospital organization

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

About the Team

Providence Physician Enterprise (PE) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PE is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 305479

Company: Providence Jobs

Job Category: Customer Service

Job Function: Administration

Job Schedule: Full time

Job Shift:

Career Track: Admin Support

Department: 7520 UTIL MGMT CA HERITAGE

Address: CA Mission Hills 15451 San Fernando Mission Blv

Work Location: Facey Medical Foundation Admin Office-Mission Hills

Pay Range: $23.00 - $31.52

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits

  • Customer Service Representative

    4 weeks ago

    Mission Hills, United States Providence Health & Service Full time

    Responsible for answering incoming calls from patients, providers, health plans, and hospitals and providing accurate information to the caller. Supporting the values of PSJH-CA and proven ability to use team concepts to enhance shared leadership phi Customer Service Representative, Customer Service, Representative, Retail, Healthcare

  • Customer Service Representative

    4 months ago

    Auburn Hills, United States Customer Service Full time

    Job DescriptionJob DescriptionDuties:Entering dataSplitting and labeling loan packagesOrdering verifications of incomeVerifying Social Security NumbersIndexing of loan conditionsOrdering and uploading documentsLoan verificationSubmitting summary report reviewsReviewing state and federal complianceHandling inbound and outbound callsQualifications:High school...

  • Client Services Representative

    2 weeks ago

    Auburn Hills, Michigan, United States Customer Service Full time

    Job OverviewAs a Client Services Representative, you will play a vital role in ensuring customer satisfaction and operational efficiency within our organization.Key Responsibilities:Inputting and managing data accuratelyOrganizing and categorizing loan documentationRequesting income verificationsConfirming Social Security NumbersIndexing loan conditions...

  • Customer Service Representative

    2 months ago

    Mission, United States Capitol Federal Savings Bank Full time

    Role. Assists customers with all types of teller and new account transactions. Assists customers with opening, processing, and closing Consumer Loans. Advise and cross-sell appropriate products and services which benefit the customer to meet their pe Customer Service Representative, Customer Service, Representative, Processing, Retail, Banking, Transaction

  • Customer Service Representative

    3 weeks ago

    Mission, United States Richelieu Hardware Full time

    Company Overview Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial...

  • Customer Service Representative

    7 days ago

    Mission, United States Leco Realty Inc Full time

    **Summary Description** - The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. - Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.**Responsibilities** - Maintaining a positive, empathetic and...

  • Customer Service Representative

    2 days ago

    Mission, Kansas, United States Natural Grocers Full time

    About UsNatural Grocers is a health food store chain that is dedicated to providing high-quality, organic products to our customers. We are committed to helping our customers achieve their health and wellness goals through education and support.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative,...

  • Customer Service Representative

    3 months ago

    Mission, United States PostNet Full time

    Benefit/Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development Company Overview Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are...

  • Bilingual Customer Service Representative

    4 months ago

    Mission, United States Local Firm Hiring! Full time

    K.E.Y. Point Solutions is looking to expand our diverse environment by hiring a Bilingual Customer Service Representative to join our team. Our company is based in the Mc Allen area and provides advanced growth opportunities for anyone looking to give back to their community. We assist individuals with cutting-edge technology and help customers on a...

  • Customer Service Representative

    3 weeks ago

    Mission, United States Sensata Technologies Full time

    Customer Service Representative page is loaded Customer Service Representative Apply locations Gyeonggi-do, Korea time type Full time posted on Posted 3 Days Ago job requisition id IRC93461 The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order...

  • Customer Service Representative

    1 day ago

    Mission, Kansas, United States VCA Animal Hospitals Full time

    About the Role:We are seeking a highly skilled and compassionate Customer Service Representative to join our team at VCA Animal Hospitals. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their pets.Key Responsibilities:Fielding phone calls and responding to client inquiries in a...

  • Customer Service Representative Location:

    3 weeks ago

    Mission, United States PostNet Full time

    Future Opening: Customer Service Representative Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Company Overview Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that...

  • Customer Service Representative

    3 weeks ago

    Mission, United States Convergys Full time

    Customer Service Representative (On-Site) **Applicants need to have a minimum of 2 years call center experience for this role. Experience in healthcare is a plus.** Location: USA Greenville SC - 2006 Wade Hampton III The Customer Service Representative (On-Site) interfaces with customers via inbound/outbound calls and/or via the Internet. This position...

  • Customer Service Representative

    3 weeks ago

    Mission Viejo, United States Caliber Collision Repair Services Full time

    Service Center. Mission Viejo. UR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: (Please remove if not located in a Salary Transparency State) $16 to $20 per hour! BENEFITS OF JOINING CALIBER Benefits from day one: Immedi Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    2 months ago

    Mission, United States Amerifleet Transportation, Inc. Full time

    Job DescriptionJob DescriptionACERTUS is the only tech-enabled automotive logistics company to move, store, recondition, title & register finished vehicles. As a Customer Service Representative, you will serve as a point of contact in maintaining vendor relationships, including assignment follow up, fee authorizations, and invoice approvals, contacting...

  • Customer Service Representative

    1 week ago

    Mission Viejo, United States Rogerson Aircraft ITAN Full time

    Company DescriptionThat trust has been built across nearly four decades of proven performance in value-added solution innovation, customer focus, responsiveness, service, and support. We are proud to serve the world’s aviation and aerospace community with innovations from mission-critical situational awareness to in-flight passenger entertainment.Role...

  • Customer Service Representative

    1 week ago

    Mission Viejo, United States Rogerson Aircraft ITAN Full time

    Company DescriptionThat trust has been built across nearly four decades of proven performance in value-added solution innovation, customer focus, responsiveness, service, and support. We are proud to serve the world’s aviation and aerospace community with innovations from mission-critical situational awareness to in-flight passenger entertainment.Role...

  • Customer Service Representative

    2 months ago

    Mission, United States MPP Full time

    Job Description We are looking for a highly competent and dependable Customer Service Representative (CSR) with a successful history working with customers. The position requires the ability to handle calls and emails with accuracy and courtesy. The job requires a strong background in customer service, providing customers with information and offering...

  • Customer Service Representative

    1 day ago

    Mission Viejo, California, United States Domino's Pizza LLC Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesOperate all equipment and machinery safely and efficientlyStock ingredients and...

  • Customer Service Representative

    3 months ago

    Mission Viejo, United States Advantis Insurance Services Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Rep to join our team! You will be responsible for helping our agents take care of the needs of our clients.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer...