Law Firm Intake Specialist

1 month ago


Syracuse, United States safeharborwillsandtrusts.com Full time
Description

Our law office is growing fast and we're searching for a full-time legal intake specialist to help us succeed You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on our client's lives excites you, start your application today

Responsibilities

•Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
•Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
•Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases

Qualifications

•Excellent and empathetic verbal and written communication skills required
•CRM and case management software experience a plus
•Skilled with Microsoft Office, especially Microsoft Excel
•Previous customer service or sales experience preferred
•Strong computer and data entry skills

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