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Law Firm Intake Specialist

3 months ago


Syracuse, United States Safe Harbor Wills and Trusts Full time
Job DescriptionJob DescriptionOur law office is growing fast and we’re searching for a full-time legal intake specialist to help us succeed You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on our client’s lives excites you, start your application todayCompensation:

$17-$19 hourly

Responsibilities:
  • Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
  • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
  • Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
Qualifications:
  • Excellent and empathetic verbal and written communication skills required
  • CRM and case management software experience a plus
  • Skilled with Microsoft Office, especially Microsoft Excel
  • Previous customer service or sales experience preferred
  • Strong computer and data entry skills
About Company

Safe Harbor Wills and Trusts is a boutique law firm that focuses on helping individuals and families protect their home and life savings from the possibilities of unforeseen health and financial issues.


Our practice areas are limited to: Elder Law, Estate Planning, Family and Legacy Planning, Supplemental Needs Planning, Probate, and Guardianship Proceedings.


Safe Harbor Wills and Trusts believes in giving back to our communities. We sponsor different charities throughout the year. Employees are encouraged to participate in community and charitable events. When it comes to our team giving back, we believe we can all do well if we all do good.