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customer support and payment specialist

2 months ago

Brentwood, United States Randstad Full time

Randstad US

customer support and payment specialist

brentwood ,

Tennessee

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customer support and payment specialist. posted 2 days ago job details summary $16.50 - $17 per hour temp to perm high school category office and administrative support occupations referenceAB_4568970 job details We are looking for a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service, handling customer inquiries, resolving issues, and ensuring a positive customer experience. salary: $16.5 - $17 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities Handle customer inquiries via phone, email, chat, or in person. Provide accurate information and resolve issues promptly. Identify and troubleshoot customer problems, provide appropriate solutions, and follow up to ensure resolution. Accurately update and maintain customer records in our database. Handle customer orders, returns, and exchanges efficiently. Educate customers about products and services, including features, benefits, and pricing. Address and resolve customer complaints in a professional and courteous manner. Skills Follow-up Basic Software Skills Customer Service Client Service Qualifications Years of experience: 1 year Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. get in touch we are here to help you with your questions.

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