Customer Engagement Specialist
2 weeks ago
At Zeal, we prioritize making a meaningful difference that resonates beyond our organizational boundaries. Our approach begins with aligning our objectives with the clients we choose to partner with. By concentrating on community needs and impactful initiatives, we have established a reputable presence in the Nashville region.
Due to our significant growth, we are in search of a dedicated and professional individual who possesses a strong sense of empathy towards customer satisfaction and is eager to support customer service efforts as a Customer Engagement Specialist. Our goal is to connect with customers and supporters, raising awareness of our nonprofit partners and enhancing their visibility within the community. Through ongoing education and personal growth opportunities, we equip you with the necessary tools to thrive in this entry-level position.
Key Responsibilities of a Customer Engagement Specialist:
- Engage with community members and supporters at outreach events for our clients.
- Participate in internal meetings to remain informed about client services and offerings.
- Exhibit professionalism and comply with established guidelines when interacting with customers, supervisors, or community members.
- Attend networking events and conferences to enhance knowledge and skills in sales.
- Monitor personal and team performance using key performance indicators provided during training.
Qualifications for a Customer Engagement Specialist:
- High school diploma or equivalent.
- Prior experience in customer service or a related field is advantageous but not mandatory.
- Demonstrated interpersonal abilities.
- Capability to manage personal time and prioritize interactions effectively.
- Adaptability to changing customer needs and marketing requirements while maintaining composure.
- Strong time management and organizational skills to efficiently address multiple customer inquiries.
- Commitment to adhering to company policies, client guidelines, industry regulations, and standards.
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Customer Engagement Specialist
2 weeks ago
Brentwood, Tennessee, United States Zeal, TN Full timeAt Zeal, we are dedicated to creating a meaningful influence that transcends our immediate environment. Our approach begins with aligning our objectives with the clients we choose to collaborate with. By concentrating on community needs and impactful initiatives, we have established a reputable presence in the Nashville region. As we continue to expand, we...
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Customer Engagement Specialist
2 weeks ago
Brentwood, Tennessee, United States Zeal, TN Full timeAt Zeal, we prioritize making a meaningful difference that resonates beyond our immediate operations. Our approach begins with aligning our objectives with the clients we choose to partner with. By concentrating on community needs and impactful initiatives, we have established a strong reputation in the Nashville region. As we continue to expand, we are in...
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