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Field Service Engineer

2 months ago

Phoenix, United States Paradigm Information Services, Inc. Full time

Job DescriptionParadigm is seeking a Field Service Engineer to support our client located in Phoenix, AZ. In this role, you will work on maintenance of E-beam machines and electron-beam lithography tools on the client site. Type: Direct hire / Permanent, Full-time hoursLocation: Onsite in Phoenix, AZBenefits: Medical, dental, vision, life, 401K, PTOAs a Field Service Engineer, you will:Perform facility checks, routine maintenance, and adjustments of the equipmentBe responsible for basic troubleshooting of equipment issues.Collaborate with more senior level Field Services Engineers to better understand maintenance and common support issuesParticipate in on-the-job training opportunitiesFollow the site leader's directives and prioritization to ensure uninterrupted operation of customers' equipment and guarantee customer satisfactionBe responsible for providing timely service in an effective and efficient mannerProvide On-Call Support as needed on a rotational basis including after normal service hours, weekends and holidaysProvide Shift coverage as required by the site service contract requirementsSupport Logistics management by tracking, replacing, and proper ship-back procedures for spare partsFollow and enhance service procedures including Safety, Repair, Maintenance, and Customer specific site proceduresFollow all customer safety, security and clean-room protocols at all timesRequirements Our skills and experience wish list includes: Bachelor's Degree in Mechanical/Electrical Engineering or related field OR an associate degree with 2-4 years of related experienceMust be able to lift 50lbs regularlyStrong communication skillsFamiliarity with UnixExperience with the Microsoft Office SuiteKnowledge of statisticsUnderstanding of quality and networking conceptsStrong problem-solving skillsJapanese Language Skills are a plusMechanical knowledge of High Vacuum is a plusBenefitsOur client offers a competitive benefits package that includes medical, dental, vision, life, 401K, and PTO. About Us, Paradigm Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.Paradigm Information Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.