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Senior Learning Delivery Facilitator

4 months ago

Pleasanton, United States Workday Full time

1. Provide the best possible experience on our site

2. Collect statistics to optimize site functionality

**Decline**.

**Do what you love. Love what you do.**

At Workday, we help the worlds largest organizations adapt to whats next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and were serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

**About the Team**

If your professional passion is crafting a high-performance work environment by facilitating learning and development experiences that drive engagement, joining the Talent Experience Team within People & Purpose may be a good fit for you. As the world looks to Workday for the next generation of human capital technology solutions, our colleagues look to us to build a special culture that enables our employees to thrive and grow while putting their professional passions to work every day. A key member of a high-impact team, we are looking for someone who wakes up every day ready to focus their energy and expertise by welcoming new hires to Workday and delivering a frictionless experience to workmates as part of the Workday Growth Journey. The bar is high as we build and deliver impactful experiences for our workmates and people leaders in support of growth and development.**About the Role**

As a Senior Learning Delivery Facilitator within the Talent Experience organization, you will enable the frictionless delivery of our portfolio of learning and development programs, providing our employees with a remarkable experience that helps them grow their skills and careers at Workday.

**Focus areas of this position will include:**

**Instructor-Led Training (ILT) Facilitation** - Deliver virtual and in-person learning experiences for workmates as part of a career series along with capability development sessions on topics such as building resilience, cultivating a productive network, influencing and presenting; facilitate the Day One Orientation experience for new hires; infuse Workday values and culture philosophy in all training and development activities.

**Project Management** - Lead project teams through program refresh/redesign efforts, influence enhancements to the participant and facilitator experience; build and manage project timelines, engage stakeholders, and ensure key outcomes are delivered; deliver and evaluate pilot run of new instructor-led career and skill learning modules; prioritize multiple programs and delivery dates and be accountable for all aspects of content delivery, ensuring problems are addressed, escalated when needed, and resolved quickly.

**Collaboration** - As a content expert, deliver on program outcomes, cultivate and capitalize on collaborative relationships; serve as key partner to workmates and project team members, and provide valued advice and contributions. Work with the Learning Design team on new career and learning designs including the development of content, exercises, cases and simulations. Provide recommendations for improvements to in-flight training programs.

**About You**

**Basic Qualifications**

8+ years directly related experience in the following fields: instructor led training, facilitation, project management, talent and/or learning and development experience

Deep knowledge of relevant content areas, including the fields of management, leadership, organizational development, adult learning theory, and human resource development

Ability to travel occasionally to support training needs at both domestic and non-US locations

**Other Qualifications**

* Facilitation - Provide excellent verbal communication skills and strong facilitation; engage and connect with audience and be able to listen, react to the audience while balancing control, emphasize and reframe objections to overcome contrary views while remaining calm and objective.

* Project Management - Use a results-driven approach to successfully lead a team through a project sprint; scope a project, build timelines, manage risks, collaborate with team members

* Adaptability - As a member of an evolving team and business, handle fast paced situations with a focus on key outcomes; respond quickly with a calm demeanor when presented with last minute requests/changes; and use good judgment to implement real-time adjustments. Stay familiar with various tools used to deliver learning courses/programs at Workday; stay close to Workday Learning product evolutions and look for opportunities to better use our own product in our Learning programs.

* Cross-functional influence and collaboration - develop and cultivate strong connections with workmates and leaders at all levels, partnering with the Learning Delivery team, people partners and other Talent Experience teammates

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

location3 Locationslocation13 LocationslocationUSA, CA, PleasantonAt Workday, our employees have always been our number one Core Value. We understand that everyone has unique experiences and perspectives which is why our mission is to create a safe space where all people and ideas are welcomed. Our commitment to value inclusion, belonging, and equity (VIBE) and creating a brighter workday for all is the cornerstone of all we do. Join us

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world's largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

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Workday is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, contact us at accommodations@workday.com.