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Senior Account Manager Property and Casualty
4 months ago
Senior Account Manager Property and Casualty
Competitive Pay
Health and Welfare Programs Including Medical, Dental, and Vision Insurance
Retirement and Income Protection Programs, including a 401k plan
Work/Life Balance Including PTO, Holidays and Remote work opportunities
Career Advancement Opportunities
What you will be doing:
Service clients on a book of assigned business in accordance with service and quality management standards and procedures
Promote ongoing client loyalty
Retain, in conjunction with the Producer and/or Account Executive, all assigned accounts
Input and maintain client policy information in the agency management system (AMS) accurately and in accordance with standards and procedures
Prepare Certificate of Insurance masters and cooperate with our Certificate Department in the issuance of all COI's required by the client
Assist in preparation of, and presentation of, Claim Review as required by Client Service Plan
Coordinate with assigned Client Analyst all endorsements as requested by the client
Respond to clients' ongoing service needs in accordance with service standards
Negotiate all surety and fidelity bonds as required by client
Communicate client needs to all other departments including accounting, claims, reporting, or others as required
Notify manager, producer, and account executive of cancellation, audit, or coverage issues on clients
Keep producer and account executive informed on any important activity of their clients
Experience you will need:
College degree preferred, but high school diploma or equivalency required
Professional Designation is a plus
Must have good communication skills, both verbal and written
Good listening skills and attention to detail are required
Must have excellent problem solving
Should have at least 5 years of insurance experience with good understanding of multi-line commercial insurance contract and coverages
Should possess some understanding of negotiation process and have ability to handle multiple priorities
Property Casualty Agent's License required
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