Customer Service Representative
3 weeks ago
Customer Service Representative - Omni Channel serves as the main point of contact for our retail customers in North America. This includes processing new purchase orders as well as status and changes, pricing, availability of product, shipping information, status of backorders, researching credits and providing information to other Uponor departments regarding sales, shipping status, errors and other needed data. The Customer Service Representative will support customers and teammates and work in multiple ecommerce systems answering emails, chats, calls and web requests. This is a hybrid position , with the ideal candidate in the Twin Cities, and may require onsite work at our Headquarters in Apply Valley, MN and reports to the Manager, Customer Service. What will you be doing? Process Management: Adheres to Customer Service/ Sales/Order Mgmt. policies and procedures pertinent to the effective and efficient operation of the organization. Accurately process incoming customer purchase orders, both manually and electronically. Assist in the new account set-up process where applicable. Communication: Manage all incoming requests in a positive and customer-centric manner. Respond to consumer-facing questions that help positively impact buyer behavior. Follow up on carrier claims & tracking, research discrepancies in shipping and receiving of orders. Take preventative or corrective action to avoid future shipping issues. Address inquiries and issues as they present themselves. Collaboration: Act as a liaison between customer, manufacturer, and Ecommerce platforms. Work closely with Sales, Finance, Logistics, Supply Chain and others to resolve issues and identify opportunities that need to be addressed throughout the company. Reporting & Administration: Generate reports and complete actionable items from various customer portals. Understand reasoning regarding associated fees and take appropriate measures to alleviate future issues. Seeks out opportunities to contribute to business success through proactive involvement in team initiatives. Assist in various projects as needed and/or assigned by Customer Service Manager. What will you need? Requires an Associate’s degree or minimum 4 years combined education/Customer Service experience. Possesses advanced technical acumen including proficiency with MS Office products and order management systems. Exceptionally detail oriented and organized. Comfortable working in a fast-paced office environment. Outgoing personality with excellent verbal and written communication skills. Strong work ethic and a “do-what-it-takes” perspective, and ability to be a strong team player. Able to quickly learn to navigate and use our company’s order-entry system & CRM. Must be able to interpret customer needs as well as department personnel. Proven mastery to work independently with limited supervision while balancing a competing workload and shifting priorities day to day in order to meet business needs while maintaining a high level of accuracy, efficiency and attention to detail. Excellent oral and written communication skills, decision-making, analytical and human relations skills, sound and independent judgment. Preferred Qualifications: Experience and knowledge of Oracle ERP systems. Experience working in customer web portals. Experience with retail channel order management. What will you get? Competitive salary and benefits. Four weeks PTO + 10 paid holidays. 401k match up to 4%, fully vested on day one of enrollment. Join us to connect ideas, build solutions and inspire curiosity together. Apply today. #J-18808-Ljbffr
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Customer Service Representative
2 months ago
Apple Valley, United States Liberty Full timeOur purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive...
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Customer Service Representative
2 months ago
Apple Valley, United States Liberty Full timeOur purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive...
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Customer Service Representative Nights and Weekend
3 months ago
Apple Valley, United States Planet Fitness - PF Baseline Fitness Full timeJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional...
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Customer Service Representative
1 hour ago
Apple Valley, California, United States RME Clinics Inc. A Massage Envy Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate at RME Clinics Inc. A Massage Envy Group. As a key member of our team, you will play a vital role in delivering an exceptional client experience and driving business growth.Key ResponsibilitiesClient Engagement: Build...
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Customer Service Representative
4 days ago
Apple Valley, California, United States Firehouse Subs Full timeWe are seeking a highly motivated and customer-focused individual to join our team at Firehouse Subs as a Cashier. As a Cashier, you will be the face of our brand, responsible for delivering an exceptional customer experience and ensuring that our high standards of product and service are met.Key Responsibilities:Provide exceptional customer service,...
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Insurance Customer Service Representative
3 months ago
Apple Valley, United States Mayer Insurance Agency Full timeJob DescriptionJob DescriptionWe’re looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced in-office work environment. You will manage client communications, nurture important relationships, and keep track...
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Customer Service Ambassador
1 week ago
Apple Valley, California, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to fill a Customer Service Representative role at Circle K Stores, Inc.Job Summary: Provide exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...
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Customer Service Representative
3 weeks ago
Apple Valley, United States South Metro Animal Emergency Care Full timeSouth Metro Animal Emergency Care is an AAHA accredited 24/7 emergency care facility that is part of the Lakefield Veterinary Group. Here at South Metro, we strive to follow Lakefield's core values of Respect, Wow Service, Learning, Fun, and Doing the Right Thing. We believe that our clients and patients deserve the best possible care we can provide and are...
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Customer Service Representative
1 month ago
Apple Valley, United States South Metro Animal Emergency Care Full timeJob DescriptionJob DescriptionSouth Metro Animal Emergency Care is an AAHA accredited 24/7 emergency care facility that is part of the Lakefield Veterinary Group. Here at South Metro, we strive to follow Lakefield's core values ofRespect, Wow Service, Learning, Fun, and Doing the Right Thing. We believe that our clients and patients deserve the best...
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Customer Service Representative
1 month ago
Fountain Valley, United States Experiential Group Full timeJob DescriptionJob DescriptionWhen you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then our Entry Level Customer Service Representative team is the place for you. If you want to join an Entry Level Customer Service Representative team...
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Customer Service Representative
2 weeks ago
Simi Valley, United States Caliber Collision Repair Services Full timeService Center. Simi Valley. OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO:$18 - $20 per hour! BENEFITS OF JOINING CALIBER - Benefits from day one: Immediately eligible for medical, dental and vision. Industry Compara Customer Service Representative, Customer Service, Representative, Retail, Service
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Phlebotomist Patient Services Representative
2 weeks ago
Apple Valley, United States Global Technical Talent Full timePhlebotomist Patient Services Representative Contract Duration 3 Months Pay rate up to $25/hr Job Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine and for insights into life-defining health decisions. The PSR II draws quality blood...
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Customer Service Representative
3 days ago
Valley, Alabama, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key ResponsibilitiesProvide...
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Customer Service Representative
3 weeks ago
Green Valley, United States Dream Quest LLC Full timeJob Summary Dream Quest LLC is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests, sales, and customer complaints. Exemplifying our code of values, you show respect and...
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Customer Service Representative
2 months ago
Fountain Valley, United States Bunzl plc Full timeEstablished in 1971, ML Kishigo (a Bunzl company) is the authority in High Visibility Safety, including vests, pants, jackets, masks, flame resistant apparel, and accessories. For almost 50 years, ML Kishigo has outfitted municipalities, cities, stat Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
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Customer Service Representative
4 weeks ago
Green Valley, United States Dream Quest LLC Full timeJob DescriptionJob DescriptionJob SummaryDream Quest LLC is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests, sales and customer complaints. Exemplifying our code of values,...
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Customer Service Representative
2 weeks ago
Valley Stream, United States ACI Inc Full time $45,000 - $52,000Job DescriptionJob DescriptionWith a diverse roster of clients across various industries, we’ve discovered that in person interactions are consistently the key to increasing brand awareness. With a handshake and a genuine conversation, our team knows how to break the ice and introduce the public to our clients’ products in a cost effective way. Our...
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Customer Service Representative
3 months ago
Simi Valley, United States Milgard Manufacturing Full timeCustomer Service Representative in Simi Valley, CA at Milgard Windows & Doors **Location:** **Experience:** 1 to 2 years **Job Description** Job Type Full-time A **Customer Service Representative (CSR)** job in **Simi Valley, CA** is available at Milgard Windows and Doors. You will provide support for all dealers and homeowners regarding warranty issues on...
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Customer Service Representative
3 weeks ago
Golden Valley, United States Packaging Corporation of America Full timeCustomer Service Representative 4300 Hwy 55, Golden Valley, MN 55422, USA Req #20576 Thursday, August 15, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas...
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Customer Service Representative
2 days ago
Valley City, United States Dacotah Bank Full timeAs a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals.In this role, you will be assisting customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Our Customer Service Representative's also receive...
