Customer Service Representative
2 months ago
Purpose
Embark on a customer-centric journey with us at Liberty As a Customer Service Representative, your primary responsibility is to create positive customer experiences. From handling payments and credit card transactions to processing applications and resolving customer queries, you'll play a crucial role in ensuring customer satisfaction. In this role, you'll be the face of our company, providing top-notch service both in person and over the phone. If you're passionate about delivering exceptional customer service, thrive in a dynamic environment, and are ready to contribute your skills to a team-oriented company, we want to hear from you Apply now and become an integral part of our customer-focused team. Your exciting career awaits
*Bilingual English/Spanish preferred
Accountabilities
-Greet all visitors, providing exceptional customer service, answering inquiries and resolving problems
-Handle incoming calls, routing them appropriately and taking messages
-Process payments, credit card transactions, and applications for utility service
-Generate and manage service orders, keeping customers informed about the status of service requests
-Maintain and balance the cash drawer with accuracy on a daily basis
-Process outgoing mail
-Utilize the dispatch system for routine and emergency communications to field and office personnel
-Act as a liaison between customers, field personnel, and office teams
-Perform other responsibilities as requested by leadership
Education and Experience
-High school diploma or equivalent required
-Minimum of 3 years of experience in a call center or similar high-volume customer service environment
-Ability to handle high-volume calls efficiently and professionally
-Strong listening skills with a genuine desire to help people and make a positive impact
-Excellent verbal communication skills to interact effectively with diverse customers
-Cash handling experience is a plus, demonstrating your attention to detail and reliability
-Empathy, patience, and a positive attitude, contributing to a supportive team environment
-Valid state driver's license
What We Offer
As a valued member of our team, you will enjoy competitive pay that reflects your skills and experience. You will also have access to a comprehensive benefits package that includes:
-Medical, Dental, and Vision coverage & a 401K plan with a 5% match, effective day one
-Annual bonus and merit increase eligibility
-Company sponsored pension program, life insurance, and short-term & long-term disability
-Employee Stock Purchase Program
-Free Employee Assistance Program & Headspace account
-3 weeks of vacation, 5 sick days, 12 paid company holidays, & 3 paid volunteer days
-Tuition reimbursement, professional development opportunities, & reimbursement for certification costs
-Reward & recognition programs, service awards, a great company culture, and a collaborative & flexible work environment
Compensation
$16.78 - $25.17 per hour
Expected pay: $16.78 - $20.97 per hour
*Liberty considers several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work experience, education, training and skills, and geographic location. Base pay for this role is expected to fall within the min to mid-point.
Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally. For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.
Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction. With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to further investigate the opportunity. We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.
-
Customer Service Representative
3 months ago
Apple Valley, United States U-Haul Full timeCompensation Range: $16.00 to $21.00 Hourly Location: 20777 Bear Valley Rd, Apple Valley, California 92308 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as...
-
Customer Service Representative
2 months ago
Apple Valley, United States Liberty Full timeOur purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive...
-
Customer Service Representative Nights and Weekend
3 months ago
Apple Valley, United States Planet Fitness - PF Baseline Fitness Full timeJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional...
-
Customer Service Representative
3 weeks ago
Apple Valley, United States Uponor Full timeCustomer Service Representative - Omni Channel serves as the main point of contact for our retail customers in North America. This includes processing new purchase orders as well as status and changes, pricing, availability of product, shipping information, status of backorders, researching credits and providing information to other Uponor departments...
-
Customer Service Representative
19 hours ago
Apple Valley, California, United States Firehouse Subs Full timeWe are seeking a highly motivated and customer-focused individual to join our team at Firehouse Subs as a Cashier. As a Cashier, you will be the face of our brand, responsible for delivering an exceptional customer experience and ensuring that our high standards of product and service are met.Key Responsibilities:Provide exceptional customer service,...
-
Insurance Customer Service Representative
3 months ago
Apple Valley, United States Mayer Insurance Agency Full timeJob DescriptionJob DescriptionWe’re looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced in-office work environment. You will manage client communications, nurture important relationships, and keep track...
-
Customer Service Ambassador
5 days ago
Apple Valley, California, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to fill a Customer Service Representative role at Circle K Stores, Inc.Job Summary: Provide exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...
-
Customer Service Representative
3 weeks ago
Apple Valley, United States South Metro Animal Emergency Care Full timeSouth Metro Animal Emergency Care is an AAHA accredited 24/7 emergency care facility that is part of the Lakefield Veterinary Group. Here at South Metro, we strive to follow Lakefield's core values of Respect, Wow Service, Learning, Fun, and Doing the Right Thing. We believe that our clients and patients deserve the best possible care we can provide and are...
-
Customer Service Representative
1 month ago
Apple Valley, United States South Metro Animal Emergency Care Full timeJob DescriptionJob DescriptionSouth Metro Animal Emergency Care is an AAHA accredited 24/7 emergency care facility that is part of the Lakefield Veterinary Group. Here at South Metro, we strive to follow Lakefield's core values ofRespect, Wow Service, Learning, Fun, and Doing the Right Thing. We believe that our clients and patients deserve the best...
-
Customer Service Representative
4 weeks ago
Fountain Valley, United States Experiential Group Full timeJob DescriptionJob DescriptionWhen you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then our Entry Level Customer Service Representative team is the place for you. If you want to join an Entry Level Customer Service Representative team...
-
Customer Service Representative
2 weeks ago
Simi Valley, United States Caliber Collision Repair Services Full timeService Center. Simi Valley. OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO:$18 - $20 per hour! BENEFITS OF JOINING CALIBER - Benefits from day one: Immediately eligible for medical, dental and vision. Industry Compara Customer Service Representative, Customer Service, Representative, Retail, Service
-
Phlebotomist Patient Services Representative
1 week ago
Apple Valley, United States Global Technical Talent Full timePhlebotomist Patient Services Representative Contract Duration 3 Months Pay rate up to $25/hr Job Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine and for insights into life-defining health decisions. The PSR II draws quality blood...
-
Customer Service Representative
4 hours ago
Valley, Alabama, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key ResponsibilitiesProvide...
-
Customer Service Representative
3 weeks ago
Green Valley, United States Dream Quest LLC Full timeJob Summary Dream Quest LLC is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests, sales, and customer complaints. Exemplifying our code of values, you show respect and...
-
Customer Service Representative
2 months ago
Fountain Valley, United States Bunzl plc Full timeEstablished in 1971, ML Kishigo (a Bunzl company) is the authority in High Visibility Safety, including vests, pants, jackets, masks, flame resistant apparel, and accessories. For almost 50 years, ML Kishigo has outfitted municipalities, cities, stat Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
-
Customer Service Representative
4 weeks ago
Green Valley, United States Dream Quest LLC Full timeJob DescriptionJob DescriptionJob SummaryDream Quest LLC is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests, sales and customer complaints. Exemplifying our code of values,...
-
Customer Service Representative
1 week ago
Valley Stream, United States ACI Inc Full time $45,000 - $52,000Job DescriptionJob DescriptionWith a diverse roster of clients across various industries, we’ve discovered that in person interactions are consistently the key to increasing brand awareness. With a handshake and a genuine conversation, our team knows how to break the ice and introduce the public to our clients’ products in a cost effective way. Our...
-
Customer Service Representative
3 months ago
Simi Valley, United States Milgard Manufacturing Full timeCustomer Service Representative in Simi Valley, CA at Milgard Windows & Doors **Location:** **Experience:** 1 to 2 years **Job Description** Job Type Full-time A **Customer Service Representative (CSR)** job in **Simi Valley, CA** is available at Milgard Windows and Doors. You will provide support for all dealers and homeowners regarding warranty issues on...
-
Customer Service Representative
3 weeks ago
Golden Valley, United States Packaging Corporation of America Full timeCustomer Service Representative 4300 Hwy 55, Golden Valley, MN 55422, USA Req #20576 Thursday, August 15, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas...
-
Customer Service Representative
2 weeks ago
Valley City, United States Dacotah Bank Full timeAs a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals.In this role, you will be assisting customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Our Customer Service Representative's also receive...
