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Training Specialist

4 months ago

Bridgewater, United States Integrated Resources Full time

Description:

Training Specialist

JOB SUMMARY
This role will work within the Product of North America Quality Training and Documentation on mandatory GxP training and programs. This position will work the Training team members on training workflows e.g. managing shared mailbox, project tracker, stakeholder communications, and monitoring training completions. In addition, the position will generate reports - audit & inspection reports, oversight reports, monitoring reports, etc. Advanced features in MS Excel will be required to create format reports and stakeholder notifications. This position will complete the project management and training communication tasks.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Performs training project management and training communication tasks:
Monitor and validate curricula
Create customized reports and provide compliance reports as requested during audits & inspection, monitoring activities and management oversight using advance features in Excel
Performance stakeholder notifications using advance features in Excel and MS Publisher
Monitors incoming training requests from stakeholder for request requirements and timelines. Follow-ups with stakeholder as needed.
Manage the instructor led course completion process
Tracks training request for completion via project tracker (MS Team List) and follows-up with team members

Maintains quality standards and a state of audit-readiness
Monitors training requests completions and escalates any issues
Maintains training content and all course source information files in state of audit readiness

KNOWLEDGE, SKILLS AND EQUIVALENT EXPERIENCE
Advanced communication skills, both verbal and written
Expertise in training project management in the Pharma Industry
Accurately uses large data sets to create pivot tables and v-lookups in MS Excel for creating customized reports
Actively seeks information to find ways to resolve issues/problems in a way that builds rapport and cooperation with those with which the position interacts with
Accurately follows established procedures for completing work tasks
Develops and maintains productive customer/team relationships
Ability to work independently and attention to detail
Experience working in the pharmaceutical industry and a working knowledge of basic pharmaceutical industry terminology
Nice to have: working knowledge of MS PowerPoint Power BI, Power Automate, MS Editor

REQUIRED EDUCATIONAL BACKGROUND AND JOB-RELATED EXPERIENCE
Bachelor's degree from an accredited four-year college or university or equivalent work experience
Years of Experience in Pharma Industry: 2-4 Years