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Auto Finance Coordinator

3 months ago

Kilgore, United States Credit Union Texas Full time
Position Purpose and Objectives

This position works directly with the Auto Finance Specialist and is responsible for compiling, reviewing and verifying the accuracy of loan packages.The loan packages must be pre-audited to ensure we are in compliance and able to fund with accurate disclosures, fees, interest rate, LTV, etc.The candidate must have excellent attention to detail, strong organizational and follow-up skills, the ability to communicate clearly and concisely both verbally and in writing.The candidate must be able to consistently meet deadlines and work well under pressure.Strong computer skills and proficiency with Microsoft Office is required.Experience with NADA, CARFAX, DocuSign, TXDOT, and CBR are a plus.Spanish speaker is a plus, but not required.Minimal education is a high school diploma or equivalent, with a minimum experience of 2 years in underwriting and/or funding analysis.

Major Duties and Essential Functions

  1. Deliver outstanding service to both internal and external members that meets and exceeds our core values:
  • We are interested, not interesting
  • We are empowered
  • We have fun
Deliver outstanding service to both internal and external members that meets and exceeds our creed:
  • Care
  • Understand
  • Teach
  • Exceed

Meet or exceed established loan production goals. Obtain and communicate effective knowledge of the Credit Union's products and services. Accurately complete transactions within members' accounts. Keep work area neat and clean. Complete daily assignments. Demonstrate enthusiastic support of CUTX mission, core values and long term objectives.Performs job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards and our work procedures. Developing good communication with the Auto Finance Specialist to ensure that loans get funded efficiently and accurately. Help to create efficient processes to maintain smooth loan closings.

Auto Finance Coordinator handles a variety of functions and assists in the daily loan closing process of the Auto Finance Specialists loans.These functions include (but are not limited to):

  1. Review, pre-audit and analyze closing document packages for accuracy and completeness to ensure minimal redraws and post-closing issues.
  2. Ensure loans meet underwriting, policy, program and compliance guidelines.
  3. Use comment system screens to document events to ensure management and staff can view and determine the status of a loan file.
  4. Maintain closing pipeline assigned for daily closings and workload.
  5. Answer questions regarding closing requirements from other staff, members or departments.
  6. Strong time management skills to plan and organize a high loan volume and fast paced environment.
  7. Ability to handle multiple tasks simultaneously with a high level of accuracy and attention to detail.
  8. Must understand the relationship of the Sales and Service department goals and help to achieve those goals as needed on a regular basis.
  9. Must be a team player and work constructively with fellow Auto Finance Specialists and other employees by using good communication skills to ensure loans are funded accurately and timely.
  10. Follow-up to ensure timely receipt of missing and/or corrected information/documents.
  11. Ability to deal tactfully and courteously with internal and external members and others over the phone or by electronic communication.
  12. Ability to submit loan closing process improvements to help maintain a smooth and efficient closing process.
  13. Complete any additional duties assigned by management.


Positions directly supervised:N/A

Specific knowledge, skills, and abilities required for this position:

An individual MUST be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Personal Computer/Printer

Accurate typing skills (40 wpm)

Calculator/Adding Machine

Telephone System

NADA

CARFAX

DocuSign (is a plus)

Fax Machine/Scanner

Microsoft Word, Excel, Outlook

The ability to read and comprehend instructions, short correspondence, and memos.The ability to write simple correspondence.The ability to effectively present information in one-on-one situations to supervisor, members, and other employees in the organization.

An ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Ability to compute rates and percentages.

An ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.Ability to deal with problems involving few concrete variables in standardized situations.

Knowledge of loan policies, procedures, and loan documents to perfect liens on loan collateral securing loans.

The ability to operate Call Management System.Must effectively communicate via telephone with members and other individuals who contact Lending Services.

Good communication skills, using courtesy and proper grammar, to discuss credit union's policies and procedures.

An ability to perform multiple tasks while maintaining a high standard of performance.

Education:High school diploma or general education degree (GED) and two years of experience in loan processing or funding analysis.

Experience:Minimum 1-2 years or more of similar or related experience.

Physical Activities and Requirements of this Position

CATEGORY

DESCRIPTION

Finger Dexterity

Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

Grasping

Using fingers and palm on an object.

Talking

Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Repetitive Motions

Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Hearing

Able to hear average or normal conversations and receive ordinary information.

Average Visual Abilities

Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

Sedentary Work

While performing the duties of this job, the employee will frequently talk or hear, sit, use hands to handle or feel, and reach with hands or arms.The employee will occasionally, stand and walk, climb or balance, and stoup, kneel, crouch, or crawl.The employee will occasionally lift and move up to 10 pounds.

Working Conditions of this Position

DESCRIPTION

None.No hazardous or significantly unpleasant conditions.

Mental Activities and Requirements of this Position

Reasoning Ability:The ability to use common sense or logic.

Detailed

Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Mathematical Ability:The level of ability required to perform math skills and operations.

Basic

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.Ability to apply concepts of basic algebra and geometry.

Language Ability:The level of ability required to communicate and understand written and oral language.

Typical

Ability to use passive vocabulary of 7,000-9,000 words; read at a fast-paced rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.Ability to write moderate to complex documents.Ability to communicate in complex sentences, using normal word order with present and past tenses and strong vocabulary. Ability to read, analyzes, and interprets common scientific and technical journals, financial reports, and legal documents.Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Compliance requirement

The responsibilities contained within this job description remains compliant with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control and USA PATRIOT Act as they apply to the duties of the position

Disclaimer

The information in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job, which may vary on the department or the assignment. The actual essential duties, responsibilities and qualifications may vary by department, reporting structure and other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this description.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)