Patient Experience Representative I
4 weeks ago
77444BRJob Posting Title:Patient Experience Representative I - Neurology (Waltham, onsite)Department:NeurologyAutoReqId:77444BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This position is fully onsite in WalthamSchedule is Monday - Friday 8am - 4pm This Patient Experience Representative will be responsible for:+ Patient Encounter Management:+ Providing positive and effective customer service that supports unit operations+ Collaborating with referring providers and practices+ Obtaining required authorizations to compile patient and staff schedules+ Scheduling patients and supporting the patient encounter+ Check In / Check Out:+ Greeting and directing patients, families and visitors+ Monitoring daily schedule and coordinating flow with clinicians/supervisor+ Reconciling payments and preparing deposits, providing record of transactions in Hospital systems+ Facilitating and directing communication with Financial Counseling+ Administrative:+ Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency services+ Providing routine clerical support as neededTo qualify, you must have:+ A high school level of education, Bachelor's Degree preferred+ Prior customer service or administrative experience preferred+ The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations+ The ability to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. #LIonsite Office/Site Location:WalthamRegular, Temporary, Per Diem:Regular Remote Eligibility :Onsite Only
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Patient Experience Representative I- Orthopedics
5 months ago
Boston, United States Children's Hospital Boston Full time75758BRJob Posting Title:Patient Experience Representative I- OrthopedicsDepartment:Orthopedic Surgery and Research AutoReqId:75758BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:The PER I shall be responsible for: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time...
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Patient Experience Representative I- ORL
3 months ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description The Department of Otolaryngology provides outpatient and surgical care for infants, children, adolescents, and young adults with a wide variety of congenital and acquired conditions of the head and neck. We specialize in treating conditions ranging from airway obstruction and thyroglossal duct cysts to chronic ear and sinus...
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Patient Experience Representative I
4 weeks ago
Boston, United States Children's Hospital Boston Full time77517BRJob Posting Title:Patient Experience Representative I - Waltham (onsite)Department:OphthalmologyAutoReqId:77517BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) Schedule:...
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Boston, United States Children's Hospital Boston Full time77165BRJob Posting Title:Patient Experience Representative I- General SurgeryDepartment:SurgeryAutoReqId:77165BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions Schedule: Fully onsite, Monday-Friday, 8:30a-5:00p The...
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Patient Experience Representative II: Urology
3 weeks ago
Boston, United States Boston Children's Hospital Full timeThe level 2 Patient Experience Representative is hybrid (1 day WFH) and will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues. Provides positive and effective customer service that supports departmental and hospital operations. PER Positions are...
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Patient Experience Representative I- Orthopedics
5 months ago
Boston, United States Boston Children's Hospital Full timeJob Posting DescriptionThe PER I shall be responsible for: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions Customer Service Demonstrates positive and effective customer service Responds to routine inquiries about hospital protocol, policies, and procedures Involves supervisor to assist with resolution of complex...
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Boston, United States Boston Children's Hospital Full timeSchedule: 8 hours/week every other Sat & Sun + every other Holiday 11pm-7:30am This Patient Experience Representative is 100% in office and will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit operations Collaborating with referring providers and practices Obtaining required...
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Boston, United States Boston Children's Hospital Full timeSchedule: 8 hours/week 11pm-7:30am -every other Sat & Sun + every other Holiday This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations...
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Boston, United States Boston Children's Hospital Full timeSchedule: 8 hours/week 11pm-7:30am -every other Sat & Sun + every other Holiday This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations...
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Patient Experience Representative I- General Surgery
2 months ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions Schedule: Fully onsite, Monday-Friday, 8:30a-5:00p The PER I shall be responsible for: Customer Service Demonstrates positive and effective customer service Responds to routine inquiries about hospital protocol, policies, and procedures...
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Patient Experience Representative I- General Surgery
2 months ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positionsSchedule: Fully onsite, Monday-Friday, 8:30a-5:00pThe PER I shall be responsible for:Customer ServiceDemonstrates positive and effective customer serviceResponds to routine inquiries about hospital protocol, policies, and proceduresInvolves supervisor to assist with...
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Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions)* The Center for Cardiovascular Genetics at Boston Children's Hospital is committed to providing state-of-the-art care to patients and their families with a wide range of cardiovascular genetic conditions including inherited...
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Per Diem Patient Experience Representative
1 month ago
Boston, United States Children's Hospital Boston Full time77354BRJob Posting Title:Per Diem Patient Experience Representative - Primary CareDepartment:Ambulatory ServicesAutoReqId:77354BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:AdministrationJob Posting Description: The Patient Experience Representative I will be responsible for: + Customer Service: + Demonstrating positive and effective...
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Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions)* The Center for Cardiovascular Genetics at Boston Children’s Hospital is committed to providing state-of-the-art care to patients and their families with a wide range of cardiovascular genetic conditions including inherited...
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Boston, United States Boston Children's Hospital Full timeJob Posting Description*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions)* The Center for Cardiovascular Genetics at Boston Children's Hospital is committed to providing state-of-the-art care to patients and their families with a wide range of cardiovascular genetic conditions...
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Patient Experience Representative
4 months ago
Boston, United States Children's Hospital Boston Full time76221BRJob Posting Title:Patient Experience Representative - Weekend EveningsDepartment:Cardiovascular ProgramAutoReqId:76221BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:AdministrationJob Posting Description: Boston Childrens Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives....
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Boston, United States Boston Children's Hospital Full timeSchedule: 3:30-12am every other Sat & Sun + every other Holiday This Patient Experience Representative is 100% in office and will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit operations Collaborating with referring providers and practices Obtaining required authorizations to compile...
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Patient Experience Representative
2 weeks ago
Boston, MA, US Boston Children's Hospital Full timePatient Experience Representative - Hemodialysis100% in-person, day shift$2,000 sign-on bonus (terms/taxes apply)1. Customer Service a. Interacts and provides positive and effective customer service to patients and families.b. Responds to routine inquiries about hospital protocol, policies, and procedures. c. Greets and directs patients, families, and...
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Patient Experience Representative
2 weeks ago
Boston, MA, US Boston Children's Hospital Full timePatient Experience Representative - Hemodialysis100% in-person, day shift$2,000 sign-on bonus (terms/taxes apply)1. Customer Service a. Interacts and provides positive and effective customer service to patients and families.b. Responds to routine inquiries about hospital protocol, policies, and procedures. c. Greets and directs patients, families, and...
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Boston, MA, US Boston Children's Hospital Full timeSchedule: 8 hours/week every other Sat & Sun + every other Holiday 11pm-7:30am This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations...
