Patient Service Representative
3 weeks ago
Premier Orthopaedics and Sports Medicine is looking for a Patient Service Representative to work at our Glen Mills, PA physician office.The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions. Through partnership with the Healthcare Outcomes Performance Company (HOPCo), we have grown to over 50 specialty locations and over 100 physicians across the Greater Philadelphia regionWe're proud of the company we've built as we've grown to over 1000 employees to make Premier a place that people love to come to work every dayAtPremier Orthopaedics, we are dedicated to taking care of you so you can take care of business Our robust benefits package includes the following:Competitive Health, Pharmacy, Vision, and Dental Plan BenefitsDisability and Protective BenefitsHSA with qualifying HDHP plans with company match401k plan with company matchEmployee Assistance Program that is available 24/7 to provide supportBenefits eligibility on the 1st of the month after hire dateESSENTIAL FUNCTIONSPromptly greets and acknowledges patients. Informs MAs and Providers of the patient's arrival.Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed.Instructs patients in completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as needed.Obtains accurate and complete demographic and insurance information from patients and collects required financial contract/consent form(s), as well as reviews patients and guarantors' information assuring all necessary documents are populated, completed, and signed correctly. Ensures all required authorizations and/or referrals are attached to patient appointments for that date of service.Identifies and collects co-payments, co-insurances, and past-due account balances.Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to the Practice Billing Department.Evaluates patient financial status and establishes payment plans as needed based upon authority levels.Accurately completes and interprets insurance and benefits verification. Notifies patients, designated family member(s), physicians, and/or supervisors of network insurance coverage issues that may result in coverage reduction.Scans all new or updated patient information into the EMR system (including but not limited to photo ID, insurance cards, referrals, and patient paperwork).Schedules follow-up appointments and notifies patient if service requires an authorization or referral, and sends the request to PCP in a timely manner.Maintains general knowledge of insurance plans accepted by Premier.Records all record requests in the system and reviews HIPAA requirements and patient Medical Record Request form prior to the release of patient information to any person other than the verified patient.Communicates with patients in the lobby if physician or provider is running behind schedule.Reviews and prepares charts for the following day according to the practice schedule.Maintains a secure and accurate cash drawer, daily balances the cash drawer, and closing batch.Protects patients' rights by maintaining the confidentiality of personal and financial information; maintains patient confidentiality consistent with HIPAA requirements.EDUCATIONHigh school diploma/GED or equivalent working knowledge experience preferred.EXPERIENCEMinimum of one-two years of patient registration/front office experience in a medical or healthcare setting.Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Allscripts Pro Suite or another Electronic Medical Records experience is highly preferred.Must be able to communicate effectively with physicians, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders.Previous experience in collecting money is preferred.KNOWLEDGEKnowledge of insurance rules and regulations including eligibility and referral requirements.Able to verify the eligibility of each payer, per patient according to defined parameters.Knowledge of medical terminology and HIPAA Guidelines.Knowledge of computer systems.Knowledge of safety requirements within the departmentSKILLSSkill in customer service.Skill in communicating effectively with physicians, staff, and the public.Skill in establishing good working relationships with both internal and external stakeholders.ABILITIESAbility to maintain patient confidentiality in accordance with HIPAA Guidelines.Ability to communicate with upset and frustrated patients while consistently providing excellent customer service.Ability to demonstrate empathy, concern, good listening skills, and compassion for all patients.
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Patient Service Representative
7 days ago
Glen Mills, United States Healthcare Outcomes Performance Company Full timePromptly greets and acknowledges patients. Informs M - As and Providers of the patient's arrival. Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed. Ins Patient, Representative, Service, Customer Service, Insurance, Healthcare, Medical, Retail
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Patient Service Representative
3 weeks ago
Glen Mills, Pennsylvania, United States Premier Orthopaedics Full timePremier Orthopaedics and Sports Medicine is looking for a Patient Service Representative to work at our Glen Mills, PA physician office.Scans all new or updated patient information into the EMR system (including but not limited to photo ID, insurance cards, referrals, and patient paperwork).Schedules follow-up appointments and notifies patient if service...
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Patient Accounts Insurance Representative
2 days ago
Glen Allen, United States Patient First Full timePatient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.Sign-on Bonus!*The responsibilities of this job include, but are not limited to, the following:** Reviewing processed claims to ensure proper payments received...
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Patient Accounts Insurance Representative
5 days ago
Glen Allen, United States Patient First Full timePatient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.Sign-on Bonus!*The responsibilities of this job include, but are not limited to, the following:** Reviewing processed claims to ensure proper payments received...
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Patient Accounts Insurance Representative
4 days ago
Glen Allen, United States Patient First Full timePatient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.Sign-on Bonus!*The responsibilities of this job include, but are not limited to, the following:** Reviewing processed claims to ensure proper payments received...
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Patient Accounts Insurance Representative
5 days ago
Glen Allen, United States Patient First Full timeJob DescriptionPatient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.Sign-on Bonus!The responsibilities of this job include, but are not limited to, the following: Reviewing processed claims to ensure proper payments...
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Glen Mills, United States Children’s Hospital of Philadelphia Full timeSHIFT: Day (United States of America) **Patient Services Representative** **A Brief Overview** Foster a welcoming, respectful experience for patients and families as a Patient Services Representative (PSR) at CHOP. **Commitment to Diversity, Equity, and Inclusion** CHOP is committed to building an inclusive culture where employees feel a sense of...
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Patient Accounts Insurance Representative
3 days ago
Glen Allen, VA, United States Patient First Full timePatient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy. Sign-on Bonus!*The responsibilities of this job include, but are not limited to, the following:** Reviewing processed claims to ensure proper payments received...
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Glen Allen, VA, United States Patient First Full timePatient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy. Sign-on Bonus! *The responsibilities of this job include, but are not limited to, the following:* * Reviewing processed claims to ensure proper payments received...
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Patient Service Representative
4 weeks ago
Glen Mills, United States Premier Orthopaedics & Sports Medicine Full time**Premier Orthopedics and Sports Medicine **is looking for a **Patient Service Representative** to work at our Orthopaedic Associates (OA) division. Travel to Glen Mills, Media, Aston or Wilmington may be required. **The Company**: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a...
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Patient Accounts Insurance Representative
3 days ago
Glen Allen, VA, United States Patient First Full timePatient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.Sign-on Bonus!*The responsibilities of this job include, but are not limited to, the following:** Reviewing processed claims to ensure proper payments received...
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Patient Service Representative
4 weeks ago
Glen Mills, United States Center for Orthopedic and Research Excel Full timeJob DescriptionJob DescriptionPremier Orthopaedics and Sports Medicine is looking for a Patient Service Representative to work at our Glen Mills, PA physician office.The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions....
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Client Service Specialist
1 week ago
Glen Allen, United States Patient First Full timeThe responsibilities of this job include, but are not limited to, the following:Handling inbound and outbound calls in a timely manner, while providing superior customer service and accurate information as it pertains to the caller's needs;Communicating by telephone and in writing with patients, clients, insurance companies, and any other parties involved in...
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Glen Allen, United States Patient First Full timeThe responsibilities of this job include, but are not limited to, the following: Handling inbound and outbound calls in a timely manner, while providing superior customer service and accurate information as it pertains to the caller's needs; Communicating by telephone and in writing with patients, clients, insurance companies, and any other parties involved...
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PATIENT SERVICES REP II
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Homer Glen, United States Silver Cross Hospital Full timeSilver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve and for each other. Come join us! It’s the way _you _want to be treated. Position Summary: Obtains complete, accurate, relevant patient data for the purpose of...
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