PT Customer Service Leader

2 months ago


Bristol, United States Hannaford Supermarkets Full time
Address: USA-NH-Bristol-505 Pleasant Street
Store Code: Store 08441 Management (7250209)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
* Assist in special projects and perform other functions as assigned by supervision.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
* Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
* Frequently, perform cashier and/or bagging functions
* Frequently, perform service desk/kiosk and if trained, bookkeeper functions
* Perform all other duties as assigned.

QUALIFICATIONS

* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Prerequisite Training:
* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet

Physical Requirements

* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.

PREFERRED REQUIREMENTS

* Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
* Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with hassle-free refunds while applying all applicable guarantees
* Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $17.35 - $24.75 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Job Requisition: 403575_external_USA-NH-Bristol

  • Bristol, United States Hannaford Supermarkets Full time

    Address: USA-NH-Bristol-505 Pleasant Street Store Code: Store 08441 Management (7250209) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local...


  • Bristol, United States Hannaford Supermarkets Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 406512 external USA-NH-Bristol Address: USA-NH-Bristol-505 Pleasant Street Store Code: Store 08441 Management (7250208) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford...


  • Bristol, United States Hannaford Supermarkets Full time

    Hannaford - USA-NH-Bristol-505 Pleasant Street [Grocery Clerk / Cart Attendant] As a Customer Service Associate at Hannaford, you'll: Greet all customers and provide them with prompt courteous service and assistance; Bag or package merchandise according to established company policies and procedures; Gather shopping carts and take them to designated areas...

  • Customer service

    2 days ago


    Bristol, United States Peoplelink Staffing Solutions Full time

    Peoplelink Staffing Solution is in partnership with a premier supplier of axles, suspension, brakes, venting products, trailer parts and accessories serving the commercial trailer, RV, heavy duty, marine, agriculture, and manufactured housing markets. The Customer Service Representative provides administrative support functions to the customer service call...


  • Bristol, United States Hannaford Supermarkets Full time

    Address: USA-NH-Bristol-505 Pleasant Street Store Code: Store 08441 Management (7250209) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local...


  • Bristol, New Hampshire, United States Rite Aid Full time

    Rite Aid Lead Service AssociateAre you a natural leader who excels in customer service?We are seeking a skilled Lead Service Associate to join our team at Rite Aid. As a Lead Service Associate, you will play a crucial role in supervising store associates, assisting with daily operations, and providing exceptional customer service.About the Job:* Supervise...

  • Restaurant Leader

    5 days ago


    Bristol, Tennessee, United States GPM Investments LLC Full time

    As a Restaurant Leader with GPM Investments LLC, you will oversee the daily operations of our busy Dunkin' Donuts store. With a focus on leadership and customer satisfaction, this role is perfect for someone who enjoys a fast-paced environment.Job SummaryWe are seeking a highly motivated and enthusiastic Team Lead to manage the store's team, ensure high...


  • Bristol, United States Hannaford Supermarkets Full time

    Job Title: Deli Service Leader Department: DeliPrimary Purpose:Perform duties that ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide enthusiastic customer awareness.Essential Job...

  • Shift Leader

    7 months ago


    Bristol, United States Papa Johns Full time

    Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and...

  • Customer Service

    2 months ago


    Bristol, United States McDonald's Full time

    McDonald's - 2633 LEE HWY [Counter Attendant / Crew Member] As a Customer Service Rep at McDonald's, you'll: Greet and welcome customers to the restaurant; Assist customers with their order with great service both in Drive- Thru and dine-in; Collaborate with the rest of the team ensuring the facilities are clean and organized; Ensure customers are served...

  • Customer Service

    2 months ago


    Bristol, United States McDonald's Full time

    McDonald's - 325 PINNACLE PARKWAY [Counter Attendant / Crew Member] As a Customer Service Rep at McDonald's, you'll: Greet and welcome customers to the restaurant; Assist customers with their order with great service both in Drive- Thru and dine-in; Collaborate with the rest of the team ensuring the facilities are clean and organized; Ensure customers are...

  • Customer Service

    7 months ago


    Bristol, United States McDonald's Restaurants Full time

    We are looking for Friendly, hard working people that want to grow. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, l Customer Service, Restaurant, Retail, Crew, Customer


  • Bristol, United States CarMax Full time

    6082 - Bristol - 449 Pinnacle Parkway, Bristol, Tennessee, 37620CarMax, the way your career should be! About this jobAs a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...

  • Physical Therapist

    1 month ago


    Bristol, United States Critical Connections Full time

    A Travel Physical Therapist or Local Travel Physical Therapist (PT) is needed for our Outpatient Orthopedic Sports Medicine in Bristol, RI. Travel Rates $2000-$2250 net (after tax take home) per week. Local Travel Rates: $55-$60 per hour with 40 hours guaranteed, first-day health benefits. First Day Health/Dental/Vision Benefits. $1200 Con Ed Package 40...


  • Bristol, United States Bass Pro Shops Full time

    The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. ESSE Customer Service, Associate, Service, Customer, Retail


  • Bristol, United States Bass Pro Shops Full time

    The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. ESSE Customer Service, Associate, Service, Customer, Retail Learn More


  • Bristol, Rhode Island, United States Superior Comfort Full time

    Customer Service RepresentativeEstimated Salary: $45,000 - $60,000 per yearThe Customer Service Representative role at Superior Comfort is a critical position that requires excellent communication skills, problem-solving abilities, and technical knowledge. As the first point of contact for customers, you will address inquiries, provide information about our...


  • Bristol, Connecticut, United States ShopRite Full time

    Job Description: Customer Service RepresentativeWe are looking for a Customer Service Representative to join our team at ShopRite. As a key member of our sales team, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.Salary: $13-$16 per hourAbout the Job:Check prices and be...


  • Bristol, Tennessee, United States Torrid Full time

    Torrid is seeking a Customer Service Representative to help us deliver outstanding customer experiences. As a Customer Service Representative, you'll be responsible for:Main ResponsibilitiesMaking customers feel valued and empowered through personalized service.Providing accurate information about products and promotions.Supporting sales efforts by...


  • Bristol, United States Midas - AMG Enterprises Full time

    Benefits:401(k)Health insuranceOpportunity for advancement At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct...