Customer Service Specialist
2 months ago
HIRING NOW – FINANCIAL CUSTOMER SERVICE
Our Client, a world-renowned leader in investment management, is seeking motivated talents with Customer Service skills and passion for the financial industry.
Join us and become part of an organization where your talents will be recognized, your potential will be nurtured, and your career will flourish. Make an impact that matters.
Apply now and embark on a journey of growth, fulfillment, and excellence in client relations
Location:
Hybrid in Paoli, PA (3 days in office, 2 days wfh)
Shift:
M-F, 8:30AM-6PM
Pay Rate:
$23/hour
What you will be doing:
- First point of contact for clients, answering and assisting investors with questions, monetary transactions, financial products and services.
- Demonstrates strong interpersonal and client relationship management (CRM) skills.
- Follows standardized procedures to meet client needs. May conduct research for complex requests.
- Self-sufficient and able to utilize multiple resources to find answers and resolutions independently while meeting department efficiency metrics.
- Documents client and team feedback in support of service improvement efforts within the business.
The right candidate will have:
- 2 years of Customer service and prior insurance or financial experience.
- Undergraduate degree in Business, Finance, Communications, or equivalent combination of training and experience.
- Exceptional client-relation, telephone etiquette and communication (oral and written) skills.
- Adaptability and ability to work in a fast-paced environment.
- Working knowledge and ability to use multiple computer software/systems simultaneously.
- Availability to work 3 days in office and 2 days remote.
TO APPLY: Email Resume to: claudia.mendoza@randstadusa.com
If this job is not for you, feel free to refer a friend.
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