Contact Center Operations Manager

Our financial services industry client based in downtown Baltimore has been awarded as a ‘Best Places to Work’ organization, with a relaxed culture and 100% paid healthcare coverage. They are seeking a Contact Center Operations Manager to oversee 20 inbound call center professionals based in-office Monday-Friday 9am-5pm.The onsite Contact Center...

Our financial services industry client based in downtown Baltimore has been awarded as a ‘Best Places to Work’ organization, with a relaxed culture and 100% paid healthcare coverage. They are seeking a Contact Center Operations Manager to oversee 20 inbound call center professionals based in-office Monday-Friday 9am-5pm.The onsite Contact Center...

Job Title: Medical Contact Center RepresentativeWe are seeking a skilled and compassionate Medical Contact Center Representative to join our team at LifeBridge Health. This is an exciting opportunity to work in a dynamic environment where you will be responsible for handling customer requests and providing exceptional service.About the Role:As a Medical...

About LifeBridge HealthLifeBridge Health is a leading healthcare provider in Maryland, committed to delivering high-quality care to over 1 million patients annually.We strive to CARE BRAVELY, making a positive impact on the lives of our patients, families, and communities.Our MissionAt LifeBridge Health, we are dedicated to providing exceptional patient...

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two interactions are the same? If so, we invite you to join our team as a Medical Contact Center Agent at LifeBridge Health!About Us:We're one of Maryland's largest healthcare providers, serving over 1 million patients annually. Our...

About the RoleWe are seeking a highly skilled Medical Contact Center Agent to join our team at LifeBridge Health. As a key member of our contact center, you will play a vital role in providing exceptional customer service and support to our patients.Job DescriptionThe Medical Contact Center Agent I utilizes established protocols, guidelines, and software...

About the RoleWe are seeking a skilled and compassionate Medical Contact Center Agent to join our team at LifeBridge Health.As a Medical Contact Center Agent, you will be responsible for providing exceptional customer service to patients and families through phone, EMR portal, and other communication channels.You will work in partnership with healthcare...

Unlock a Rewarding Career in Medical Customer ServiceWe are seeking highly motivated and compassionate individuals to join our team as Contact Center Agents. About the Role: This is a full-time position with a weekend commitment, requiring agents to work days/evenings/nights (2:30pm-11:00pm). As a Contact Center Agent, you will be responsible for handling...

Job Title: Medical Contact Center ProfessionalAbout LifeBridge Health: As one of the largest healthcare providers in Maryland, with 13,000 team members, we strive to CARE BRAVELY for over 1 million patients annually.Salary Range: $16.00-$21.00 per hour (Experience-based)Job Description: The Contact Center Agent I utilizes protocols, guidelines, and software...

Job Summary:The Medical Contact Center Agent I plays a vital role in handling customer requests, ensuring seamless communication and exceptional patient experience.Key Responsibilities:Utilize protocols, guidelines, and software programs to manage incoming requests from various channels.Handle requests primarily in support of specific provider practices,...

Are you passionate about delivering exceptional customer service and making a difference in the lives of others?As a Medical Contact Center Agent at LifeBridge Health, you will play a vital role in supporting our patients and healthcare providers through timely and accurate communication.Job SummaryThe Medical Contact Center Agent is responsible for handling...

Job Summary: The Practice Communications Coordinator is primarily responsible for answering incoming calls to the practice in a polite, professional, and efficient manner. The coordinator will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience. Responsibilities include...

Job OverviewWe are seeking a skilled Medical Contact Center Agent to join our team at LifeBridge Health in Baltimore, MD.This is a full-time position with a weekend commitment, offering a competitive salary of $16.00-$21.00 per hour based on experience.Key ResponsibilitiesHandle customer inquiries and requests via phone, EMR portal, or other methods.Provide...

Job SummaryThe Contact Center Agent I plays a vital role in handling customer requests, utilizing protocols and software to ensure seamless communication. Focusing on specific provider practices or departments, the agent handles various requests, including appointments, prescription refills, and pre-authorizations.This position requires collaboration with...

The Baltimore Medical System is a dynamic and compassionate organization dedicated to delivering high-quality healthcare services. We invite applications from experienced professionals for the role of Health Center Operations Coordinator. This position offers a unique opportunity to join our team and make a meaningful impact in the lives of our patients.In...

Contracts Manager Employment Type: Full-Time, Mid-Level Department: Administrative and Logistics Support CGS is seeking a skilled Contracts Manager to oversee and maintain all current agreements while meticulously negotiating and finalizing new contracts. This role requires expertise in contract management to ensure compliance and optimize terms for both...

Contracts Manager Employment Type: Full-Time, Mid-Level Department: Administrative and Logistics Support CGS is seeking a skilled Contracts Manager to oversee and maintain all current agreements while meticulously negotiating and finalizing new contracts. This role requires expertise in contract management to ensure compliance and optimize terms for both...

Overview: The Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office. The Patient Service Associate is responsible for all...

The Distribution Center Operations Manager monitors and effectively oversees and supervises the daily routines and specific tasks of assigned shifts and employees which may include a focus area of either transportation and/or warehouse management. The DC Ops Manager directly manages warehouse and/or driver associates. In addition the DC Ops Manager partners...

The Distribution Center Operations Manager monitors and effectively oversees and supervises the daily routines and specific tasks of assigned shifts and employees which may include a focus area of either transportation and/or warehouse management. The DC Ops Manager directly manages warehouse and/or driver associates. In addition the DC Ops Manager partners...