Director Personal Lines Underwriting

3 weeks ago

Quincy, United States Arbella Insurance Full time

Why Arbella?

At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
•On-site gym and fitness classes and one-on-one personal training
•On-site nurse, nutritional counseling, and mental health resources
•Full-service cafeterias
•Free shuttle service to Quincy Adams T Station
•Tuition assistance programs
•Opportunities to get involved: Arbella Activities Committee, Diversity and
Inclusion Council, and more
•A company committed to community: volunteer opportunities, employee-
led community efforts, and the Arbella Insurance Foundation
•Robust training, mentorship, and professional/personal development
programs
•Colleagues who genuinely care about each other

Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.

It's no wonder our employees have voted Arbella one of the Boston Business Journal's "Best Places to Work" every year since 2009, and #1 in 2023
Successfully lead a large team of underwriters and underwriting technicians to achieve the collective goals of the personal lines organization. Build, enhance and maintain strategic relationships with independent agents to drive positive business results. Develop and provide customized approaches to opportunities based on market conditions and agency needs. Provide expert oversight of and responsibility for the growth, profit, profile, retention and business written by the department. Lines of business include auto, home, dwelling fire and personal umbrella liability in MA and CT. Partner closely with the leadership team on the rate setting and strategic decisions of the organization. Helps lead the PL organization in its budgeting, premium planning and overall strategic initiatives.

  • Help develop, manage and execute Personal Lines Underwriting strategy
  • Assists AVP of Underwriting and AVP of PL Product design and execute key strategies to enable the organization to grow and be profitable.
  • Collaborates with AVP of PL Product and AVP of PL Underwriting on rate and product decisions
  • Responsible for management of Underwriting Managers and Team Managers.
  • Creates and implements profitable underwriting strategies in concert with other departments. Manages and administers policies, procedures and practices to drive profitable growth, produce the highest profit and lowest loss/expense ratios. Constantly seeks ways to improve business processes and workflow
  • Assists in the preparation of salary and expense budget, controlling expenses accordingly. Manages and executes daily business objectives with reference to budget, customer service, production, and business plan objectives
  • Develops sales skills of underwriting team to help drive growth
  • Partners with Marketing in the management of agency force including day to day issues and opportunities to annual planning activities. Develops extremely close relationship with owned agency.
  • Reviews and approves potential book rolls, groups and new agency appointments.
  • Partners with Claim on identification of negative trends and desirability of risks.
  • Keeps abreast of regulatory rulings and legal developments which affect underwriting practices.
  • Stays current on climate change as it relates to change in exposure
  • Sets underwriting guidelines and practices. Authorizes exceptions to underwriting rules and monitors those of staff.
  • Measures underwriting effectiveness through monthly reporting of key metrics and processes.
  • Collaborate closely with operations and Service Center on end to end underwriting and services processes to ensure efficient, profitable and accurate outcomes.
  • Demonstrates ability to plan, organize and control work environment
Requirements:
  • Intimate working knowledge of the Personal Lines Property and Casualty insurance industry including underwriting practices, pricing, product, and competitive analysis
  • Ability to represent the needs of the organization at the highest levels of the company, with regulators, residual market mechanisms, and agencies.
  • In depth experience developing, leading and retaining a highly qualified underwriting team.
  • Ability to develop and maintain strong relationships with independent agents that yields positive results.
  • Superior diplomacy, oral and written communication skills is a must.
  • The ideal candidate will have at least seven years of progressive leadership experience and the ability to access/ interpret management information that achieves positive change.

#LI-CL1

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