Team Manager

3 weeks ago


Quincy, United States Arbella Insurance Group Full time
We’re looking for a leader who can to contribute to the overall success of Arbella’s vision in being the best property and casualty company in the Northeast region. An Arbella Team Manager is a thought leader who truly enjoys coaching, developing, and leading front line individual contributors. The Team Manager is passionate about delivering exceptional service in a changing environment that is focused on quality, innovation and efficiency.

The Personal Lines Operations Team Manager typically leads a team of 8 to 14 individuals and works closely with all areas of Operations as well as other key stakeholders such as Underwriting, Product, and IT, etc. to execute on overall business objectives ensuring an exceptional customer service experience consistent with Arbella and our agencies’ brand.

Key Responsibilities

Manage the preparation, maintenance and approval of reports; analyzing data to identify trends and make decisions that are financially responsible, accountable and justifiable in accordance with organization policies and procedures. Work with the appropriate stakeholders to problem-solve, develop action plans, and to determine system, process and procedural improvements. Foster a spirit of teamwork, unity and the appreciation of a diverse and inclusive environment that supports new ideas and perspectives from all employees which aligns with Arbella’s mission, vision and guiding principles. Manage work distribution and training to ensure appropriate coverage and bench strength to maximize customer experience. Influence and motivate employees to maximize productivity, quality, and timeliness of completion. Receive and provide feedback through regular one on ones, huddles and team meetings to continuously coach individuals, helping the department meet common goals. Monitor performance and recognize and reward successes of individuals through various means and appropriately act on performance issues, including the HR Business Partner as necessary. Keep team apprised of department and organization information through multiple communication channels. Recruit, select, train, coach, and develop employees to create a successful team which supports sufficient staffing of highly engaged employees. Build independence and empower team members to identify creative solutions to improve processes and translate vision into action. Actively lead or contribute to initiatives and/or projects. Demonstrate sense of urgency and ownership with production issues Provide exceptional service experience to internal and external customers as well as ensure the same is delivered by direct reports.

Requirements

Advanced customer service skills Solid relationship management skills and ability to coach/motivate others. Strong problem solving and sound decision-making skills. Strong organizational skills and the ability to manage change.

  • Quincy, United States Cogeco, Inc. Full time

    Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.Time Type:RegularJob Description :About Our CompanyBreezeline is...

  • Team Manager

    4 weeks ago


    Quincy, United States Arbella Insurance Group Full time

    Do you enjoy a fast paced environment and making a difference in people's lives? Have you heard Arbella is one of the best places to work and want to hear more? Look no further! About us: At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering...

  • Team Member

    4 days ago


    Quincy, United States 1183 -Daves Hot Chicken - Braintree Full time

    Job DescriptionJob DescriptionSummary:The Team Member is responsible and accountable for performing specific tasks and duties assigned within the Restaurant including Guest Service, Food prep, Restaurant Cleanliness and Teamwork.Job Expectations:The Team Member will work productively in a fast-paced environment, maintain a fast speed of service, interact...

  • Executive Assistant

    2 weeks ago


    Quincy, United States Team IMPACT, Inc. Full time

    Organization OverviewTeam IMPACT is a national nonprofit organization promoting healthy social and emotional development for children living with serious and chronic illnesses, by matching them with college athletic teams. The team provides an extended support network for the children and families using a strengths-based, future-focused perspective. This...

  • Executive Assistant

    2 weeks ago


    Quincy, United States Team IMPACT, Inc. Full time

    Organization OverviewTeam IMPACT is a national nonprofit organization promoting healthy social and emotional development for children living with serious and chronic illnesses, by matching them with college athletic teams. The team provides an extended support network for the children and families using a strengths-based, future-focused perspective. This...

  • Executive Assistant

    2 hours ago


    Quincy, United States Team IMPACT, Inc. Full time

    Organization OverviewTeam IMPACT is a national nonprofit organization promoting healthy social and emotional development for children living with serious and chronic illnesses, by matching them with college athletic teams. The team provides an extended support network for the children and families using a strengths-based, future-focused perspective. This...

  • Team Member

    2 days ago


    Quincy, United States Burger King Full time

    **Team Member** **WHO WE ARE**: We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At...

  • Account Executive

    2 weeks ago


    Quincy, United States Unishippers - Team Bennett Full time

    Account Executives at Unishippers have a unique and rewarding opportunity for the salesperson seeking a fast-paced and competitive company culture. The opportunity has a very competitive base salary that’s enhanced by uncapped residual commissions, unlimited career advancement opportunity and all-around awesome company culture that makes you love being in...

  • Team Member

    3 days ago


    Quincy, United States Firehouse Subs - W&W FireLane Developments, LLC Full time

    Job DescriptionJob DescriptionA successful Team Member and/or Cashier at Firehouse Subs is friendly, customer service oriented, and enjoys people. $13-$14.75 per hour, with shifts available every day anytime between 10am and 10pm.Job Requirements:Able to work in a fast-paced environment.Maintains a safe work environment, adhering to all established food and...

  • Crew Member

    4 days ago


    Quincy, United States 27290 Burger King Quincy Full time

    Job DescriptionJob DescriptionHi!  We are a Burger King Franchise ownership group, based locally, and owned/operated by a family who has been in the Burger King industry for over 25 years!  We like to operate our restaurants with the community in mind, and often host fundraisers to give-back to local organizations.  We also prefer our employees to have...


  • Quincy, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by...

  • Assistant Manager

    4 days ago


    Quincy, United States Domino's Full time

    **Join Team New England.** We are not understaffed, we are growing. Come work with a company that respects you, and cares about your quality of life. **Full time assistant managers earn between $40,040 - $62,900 per year...** - **our General Managers can earn up to $125,000+**_ The first step to becoming a General Manager, is to become a successful...

  • Project Manager

    1 week ago


    Quincy, United States HexaQuEST Global Full time

    Job Description : We are looking for a Project Manager for Desktop & Technology Modernization. The Project Manager will work with coordinate EHS-IT cross functional teams, EHS agencies, EOTSS & Vendors to develop and implement win 10 / O365 desktop deployments & operational sustainment strategies. Components include On-boarding / Off-boarding, Desktop...

  • Marketing Manager

    4 weeks ago


    Quincy, United States Artisan Talent Full time

    Are you a versatile marketer with a roll-up-your-sleeves attitude, a unique knack for clever problem-solving, and the ability to juggle multiple priorities – all while having some fun? Our client, a work apparel company, is seeking an experienced Marketing Manager to be join their team in a fulltime, role working onsite in Quincy, MA. In this role, you...

  • Assistant Manager

    4 weeks ago


    Quincy, United States Dunkin Full time

    Pay Range: $18-$19 ?Cadete Enterprises is currently hiring an Assistant Manager to join our team at Dunkin. Well let you in on a little secret... While everyone knows that America Runs on Dunkin, we know that Dunkin runs on our incredible team members. With a competitive wage, monthly bonus potentials, plus training & support for ample growth opportunities,...

  • Project Manager

    3 days ago


    Quincy, United States Saxon Global Full time

    Apex has an opportunity for a IT Project Manager (Master Data Management) role. This is a 6+ months position Here are the details: Position: IT Project Manager (Master Data Management) Location: REMOTE (EST) Duration: 6+ months Position Description: We are seeking a Project Manager to join our team. This team is working within the Implementation space,...

  • Project Manager

    2 days ago


    Quincy, United States Mindlance Full time

    DUTIES AND RESPONSIBILITIES: Manage Health Information Technology (HIT) and Interoperability projects and initiatives in support of the patient-centric approach to providing secure and efficient digital access to healthcare data. Partner with multiple Company's Agency teams including policy, operations and information technology teams as well as vendors...

  • Sales Manager

    1 week ago


    Quincy, United States Milan Laser Hair Removal Full time

    Position Summary: With our continued growth and success, we are excited to hire an enthusiastic Sales Manager with an entrepreneurial spirit to assist clients and mentor our dynamic team in Quincy, IL. As the Sales Manager, you will meet one-on-one with clients to learn about their struggles with unwanted hair and work with them to create their dream...

  • Business Manager

    1 month ago


    Quincy, United States Woodward School Full time

    Minimum Requirements: Bachelor's degree in accounting or Finance preferred Bookkeeping experience preferred Minimum three years experience in a Administrative Assistant or Business Office Setting Ability to work collaboratively with diverse stakeholders Strong interpersonal skills and a willingness to take on additional administrative duties Quickbooks...

  • Service Manager

    1 month ago


    Quincy, United States Waterton Full time

    ** Service Manager** **Job Category****:** R Service Manager **Requisition Number****:** SERVI02196 Showing 1 location **Job Details** **Description** We are passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers...