Current jobs related to Bilingual Customer Service Representative - Lansing - Consumers Credit Union


  • Lansing, Michigan, United States Peckham Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at Peckham. As a key member of our customer service team, you will be responsible for providing exceptional support to our government customers via phone.Key ResponsibilitiesGather information to determine customer needs and resolve...


  • Lansing, Michigan, United States Consumers Credit Union Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Consumers Credit Union. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide...


  • Lansing, Michigan, United States knowledge services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Eligibility Assistant to join our team at Knowledge Services. As a key member of our front desk team, you will provide exceptional customer service to clients, assist with application processing, and support case workers in determining eligibility for public assistance programs.Key...


  • Lansing, Michigan, United States Granger Waste Services Full time

    Customer Service RepresentativeAt Granger Waste Services, we're committed to delivering exceptional service to our customers, communities, and coworkers. As a Customer Service Representative, you'll play a vital role in building strong relationships and resolving issues to ensure our customers' waste and recycling needs are met.Key Responsibilities:Provide...


  • Lansing, United States Granger Waste Services Full time

    Our business is not just hauling, recycling or landfill management, but first and foremost, serving others. Providing excellent service to our customers, communities and coworkers is what we strive to do every day. As a customer service representative, you would be an important relationship builder and problem solver, helping ensure our customers' waste and...


  • Lansing, Michigan, United States SRS Distribution Full time

    The Customer Service Representative will play a vital role in ensuring our customers receive exceptional service and support. This individual will be responsible for assisting customers with their purchasing needs, both in-person and over the phone, while also developing new sales opportunities through proactive outreach to potential new customers.Key...


  • Lansing, Kansas, United States Bilingual Therapies Full time

    Job Title: Bilingual Speech Therapy Assistant in Lansing, KansasJob Summary: We are seeking a highly skilled Speech-Language Pathology Assistant (SLPA) to join our team at Bilingual Therapies. The ideal candidate will have a strong background in speech therapy and be fluent in English and Spanish.Key Responsibilities:Assist the supervising SLP in delivering...


  • Lansing, United States Peckham Full time

    **Health Benefits.** Medical with HSA options, as well as dental, vision, and life insurance. * **Location:** 2511 N Martin Luther King Jr Blvd, Lansing, MI 48906 * **Hours:** Both **full and part time** shifts available between Mon Fri 8:00AM 10:00PM, possible/occasional shift on Saturday 10:00AM 3:00PM * **Wage:** $13.98 per hour plus $4.22 per hour...


  • Lansing, Michigan, United States Avflight Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our passengers and ensuring the smooth operation of our ground crew.Key ResponsibilitiesProvide efficient and...


  • Lansing, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - 4800 W Saginaw HwyJob Summary:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide them with a...


  • Lansing, United States SRS Distribution Full time

    The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our...


  • Lansing, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will play a vital role in delivering exceptional customer experiences. Your responsibilities will include:Key Responsibilities:Greet customers in a friendly and welcoming manner, ensuring a positive experience from the start.Take customer orders...


  • Lansing, Michigan, United States Spherion Full time

    Customer Service RepresentativeAt Spherion, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for receiving and processing routine customer orders, inquiries, and/or complaints covering items or products ordered. You will maintain an ongoing relationship with selected...


  • Lansing, Michigan, United States Michigan Farm Bureau Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Associate P/C Customer Service Specialist to join our team at Michigan Farm Bureau. As a key member of our Property/Casualty Customer Service Team, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries and concerns, and resolving issues in a...


  • Lansing, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will play a vital role in ensuring our customers have a positive experience. Your primary responsibilities will include:Key Responsibilities:Greet customers and provide a welcoming atmosphereTake customer orders using our Point of Sale...


  • Lansing, United States Auto-Owners Insurance Group Full time

    We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carri Customer Service Representative, Customer Service, Representative, Retail, Policy


  • Lansing, Michigan, United States Feldman Automotive Group Full time

    Job DescriptionJob Title: Call Center RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Call Center Representative to join our team at Feldman Automotive Group. As a Call Center Representative, you will be responsible for answering customer calls and establishing follow-up appointments for our service department.Key...


  • Lansing, Michigan, United States Michigan Farm Bureau Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Associate P/C Customer Service Specialist to join our team at Michigan Farm Bureau. As a key member of our Property/Casualty Customer Service Team, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries and concerns, and resolving issues in a...


  • Lansing, United States Avalon & Tahoe MFG, Inc. Full time

    Job DetailsJob Location Avalon and Tahoe - Alma, MI Position Type Full Time Education Level High School Travel Percentage None Job Shift Day Job Category Manufacturing DescriptionJob Summary: The Customer Service Representative supports and cares for the customers of Avalon & Tahoe. Customers include dealers, sale representatives, boat owners, and anyone...


  • Lansing, Michigan, United States Jim Hanlin - State Farm Agent Full time

    Job Title: Customer Relations RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and...

Bilingual Customer Service Representative

2 months ago


Lansing, United States Consumers Credit Union Full time

The Consumers Credit Union team is looking to hire a passionate Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will provide exceptional service to enhance member relationships and exceed member expectations - in-person, over the phone or virtually. Our ideal candidate has a great attitude, strong attention to detail and can effectively cross-sell products and services to our members to meet their financial needs. This role needs to have the ability to make decisions. As an employee of Consumers Credit Union, you are genuine and passionate. You are purposeful and like to be the solution, but more importantly, you are a servant leader. What you will do: Respond to member communications and inquiries in a timely matter, using such opportunities to provide outstanding service and grow credit union products and services. Proficient in diffusing difficult member situations and resolving member concerns. Open new accounts for members, including IRA accounts. Process IRA transactions; demonstrate online banking and Bill Pay to members; handle debit cards and payroll; direct deposit and disbursements requests. Originate loan applications, make recommendations for approval or denial, and obtains applicable loan documents for successful loan closings. Fully documents loan applications prior to submitting for loan approval (notes, ratios, assets, liabilities, employment, etc.). Grow relationships through follow-up, including timely action and documentation in the Customer Relationship Management system. Possess a working knowledge of business services, accounts, and transactions. Able to establish new business account relationships and perform account maintenance. Process member transactions such as deposits, withdrawals, loan payments, cash checks, credit card and line of credit advances. Consistently establish and build relationships with members to grow overall membership base. Use empathy and build rapport on each interaction. Actively listen to determine member needs. Educate members on products and services. Provide support (Online Banking, Text Banking, Bill Pay, etc.) to members, including demonstrations. Refer new Business Account relationships and perform account maintenance. Recognize and act upon referral opportunities to achieve individual sales goals. Process daily teller area operations including money orders, ATMs, night depository, and performing select overrides. Sustain teller balancing standards and accuracy. Demonstrate knowledge of all Consumers products and services. Uphold member confidentiality. Follow security guidelines. Compliance with the Bank Secrecy Act, OFAC and USA Patriot Act including Member Identification Program, member due diligence, accurate completion of CTR information, and reporting of suspicious activities to the BSA Compliance Department. What you'll bring to the table: High school graduate or equivalent. Professional appearance, builds rapports with members, and enjoys working with people. Excellent written and verbal communication skills. Cash handling and basic math skills. Knowledge of current technology. Able to easily navigate multiple software environments. What you didn't know about the team: At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie. Perks: Consumers offers outstanding health, dental, and vision plans and an excellent health insurance plan, which features low copays at the doctor and a low deductible for major medical. A 401(k) plan that provides a 100 percent match up to your first 10 percent of contribution following 60 days of employment. Plus generous paid time off, paid gym memberships, in-house training, wellness programs, life coaches, tuition reimbursement, and more. And don’t forget, loan discounts. We are committed to Equal Employment Opportunity. We are a proud Veteran & Military Friendly Employer. #J-18808-Ljbffr