Customer Service Representative

2 months ago

Erlanger, United States Loyalty Group Insurance Services Inc Full time

We firmly believe that our employees drive the success of the company With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team

Are you experienced, flexible and self-motivated? Are you skilled and energized by collaboration and continuous improvement? Do you enjoy a challenging and vibrant work environment?

If this sounds like you, you may be The Right One Please continue on to learn more about this opportunity. Don't forget to take a look at our comprehensive benefits

SUMMARY
Processes customers inquiries and orders and expedites with delivery of products and/or services. Contacts other company units regarding design delivery or service matters. Develops sales contacts and performs limited sales functions. Under supervision performs work that is varied and may be somewhat difficult in nature but involves limited responsibility for final decision, some evaluation, originality or ingenuity required, knows and applies fundamental concepts and procedures, may check work of support or earlier levels of sales or trading workers. Customers are typically domestic.

ESSENTIAL DUTIES/RESPONSIBILITIES

DUTIES & RESPONSIBILITIES

  • Contacts other company units regarding design delivery or service matters.
  • Manages the booking of the business.
  • Processes customer inquiries and orders and expedites with delivery of products and/or services.
  • Acquires new clients through sales, promotions, and development.
  • Controls Inventory & scheduling shipments.
  • Develops sales contacts and performs limited sales functions.
  • Under supervision, performs work that is varied and may be somewhat difficult in nature but involves limited responsibility for final decision.
  • Originality or ingenuity is required.
  • Knows and applies fundamental concepts and procedures.
  • Other duties.
Education and/or Skills

Typically a Bachelor's degree with 0 - 3 years related experience or equivalent combination of education and related experience. Must be bi-lingual in Japanese.

BENEFITS
  • Competitive Salary with Bonus Opportunities
  • Paid Time Off
  • Comprehensive Medical, Dental and Vision Benefits (Low Premiums)
  • Flexible Spending and Health Savings Accounts
  • Disability and Life Insurance
  • 401(k) with Company Contribution
  • Educational Tuition Reimbursement


Our company is proud to be an equal opportunity employer It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment.

We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.

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