Director of Fraud Prevention

4 weeks ago

Duluth, United States Georgia United Credit Union Full time
Description

Responsibilities:

  • Develops, implements and oversees fraud strategies and initiatives that protect Georgia United's members, team members and assets.
  • Provides leadership to department personnel through effective objective setting, cultivates a collaborative culture, promotes professional development, ensures effective communication and fosters a positive work environment.
  • Proactively monitors and analyses fraud trends impacting the credit union, its members and the financial services industry, and defines a governance framework to minimize risk to the credit union.
  • Conducts in-depth investigations on complex fraud cases derived from escalated fraud alerts, and other various sources, branch personnel or law enforcement. Documents all investigative activities and prepares written reports of findings.
  • Collaborates with internal and external stakeholders to assess fraud risks and develop and manage mitigation strategies appropriate to the organization's risk tolerance.
  • Reports trends and results of mitigation strategies to management and prepares recommendations aimed at controlling and reducing fraud loss to the credit union. Performs fraud risk assessments on both function and processes existing within the organization.
  • Develops best practices and processes for fraud scoring rules and other business improvements based on assessment results to mitigate fraud activity and risk to the organization.
  • Establishes valid fraud alert parameters, adequate testing, and development of improved processes and procedures to reduce losses to members who are victims of fraud.
  • Prepares and conducts fraud awareness training for team members to address fraud trends.
  • Prepares adhoc data, reporting and analytics to detect fraud and clearly depict risk.
  • Attends required meetings, services as a liaison for all external audit and regulatory agencies related to Fraud topics.
  • Stays informed of industry Fraud trends, events, and ensures timely dissemination of information.
  • Leverages tools and automation for improved efficiencies.
  • Promotes and establishes strong, positive and productive working relationships within the organization through commitment to the company's purpose, mission and core values.

Georgia United participates in E-Verify.

Qualifications
Behaviors Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Team Player - Works well as a member of a group
Education Bachelors of Business Administration (required)
Experience * ACFE Certification preferred. (preferred)
5 years: * Minimum 5-8 years of progressive financial institution and Fraud experience with 2+ years in leadership capacity. (required)
* Thorough knowledge of Fraud procedures, government regulations, and Credit Union or banking operations. (required)
* Must have experience with state of art industry practices for preventive fraud mitigation, implementation of strategies and solution for technological challenges. (required)
* Computer proficiency with MS Office, including Word, Excel and PowerPoint, Internet, and Email. (required)
Skills Problem Solving (required) Collaboration (required) Interpersonal Skills (required) Leadership (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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