Spanish Speaking Call Center Representative

6 months ago


Birmingham, United States CareerBuilder Full time

PrideStaff has clients in the area searching for experienced, proven individuals to assist with temporary, temporary-to-hire and direct hire positions. We are looking for people who are professional and who can represent any company well.

PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the enjoyment of a full-time position, PrideStaff can help you find the job that best matches your skills and interests. With PrideStaff, you will be treated fairly, with courtesy and respect. Work with a Staffing and Recruiting agency that works for you

Responsibilities:

Utilize Bilingual (Spanish - English) skill set.
Attractpotential customers by answering product and service questions; suggesting information about other products and services.
Open and maintain customer accounts by recording account information.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution; andfollowing up to ensure resolution.
Requirements:

Must have Bilingual (Spanish - English) skill set and have the ability to speak fluently in both languages.
Have good phone skills with ability to converse, read and translateSpanishto English and English to Spanish.
Attention to detail and willingness to train.



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