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Logistics support specialist

2 months ago

Jacksonville, United States Randstad Full time

We're looking for a detail-oriented individual with intermodal logistics experience to join our team. As a Logistics Support Specialist, you'll play a key role in providing exceptional customer service, coordinating freight movement, and optimizing logistics operations. With flexible hours between 7 AM and 5 PM, you'll enjoy a dynamic work environment where you can make a meaningful impact.

If you're passionate about logistics and ready to take your career to the next level, we want to hear from you Email your resume directly to sam.podolak@randstadusa.com and let me know your available times for a video meeting. Don't miss out on this exciting opportunity to join a diverse team and make a difference in the world of transportation and logistics

salary: $20 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Customer Service: Serve as the primary point of contact for clients, responding to inquiries, resolving issues, and providing updates on shipment status. Maintain a high level of professionalism and ensure customer satisfaction at all times.

Order Processing: Coordinate with carriers, warehouses, and other stakeholders to schedule pickups, deliveries, and transfers of freight. Process orders accurately and efficiently using proprietary systems and Microsoft Excel.

Documentation: Prepare and maintain accurate documentation including bills of lading, shipping manifests, and customs paperwork. Ensure compliance with relevant regulations and standards.

Tracking and Monitoring: Monitor the movement of shipments in real-time, proactively identifying any potential delays or disruptions. Communicate with clients and internal teams to address issues and implement solutions promptly.

Problem Resolution: Investigate and resolve logistics-related issues such as shipment discrepancies, transit delays, and service failures. Collaborate with cross-functional teams to implement corrective actions and prevent recurrence.

Reporting: Generate and analyze reports to track key performance metrics such as on-time delivery, transit times, and customer satisfaction.

Relationship Management: Build and maintain strong relationships with carriers, vendors, and other partners to ensure reliable and cost-effective transportation solutions.

Skills

Intermodal Logistics (2 years of experience is required) Microsoft Excel (2 years of experience is required) Vendor Relations Communication Customer Service Administrative Duties (2 years of experience is required)
Qualifications Years of experience: 2 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

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