Remote Night Shift Customer Service Agent

2 weeks ago


Atlanta, United States CareCar Full time

Description **Introduction**

CareCar is a non-emergency medical transportation company looking for a highly motivated Trip Assignment Specialist to work evening shifts Monday (night) - Friday (night) (11:30pm to 8am PT) remotely from home.

**Description**

The Trip Assignment Specialist is primarily responsible for assigning trips to dispatchers and Care Partners on a nightly basis. In addition, the Trip Assignment Specialist will occasionally answer calls and coordinate trips which come in during the evening hours.

**Responsibilities**

* Assign trips to dispatchers in the Health-E Rides system (approx 700-900 per night)

* Build dispatchers daily schedules with breaks and lunches taken into consideration

* Determine which dispatchers are eligible for certain trips based on the language spoken by the member

* Stack trips to contracted Care Partners

* Answer inbound calls from members during evening hours

* Coordinate evening trips as they come in

* Assist with Care Partner related administrative tasks such as payment processing

* Assist with Level 1 administrative tickets in Zendesk

**Requirements**

* Previous experience in dispatching and coordinating transportation

* Healthcare experience preferred

* Consistently reliable and able to work evening shifts

Continue Reading



  • Atlanta, United States Mindlance Full time

    Job Title: IT Service Desk Agent Job Location: Dorchester, MA (100 % Remote) Zip Code: - 02125 Top 3/5 Skills: Service Desk, Windows 10, Chat, Calls, Troubleshooting, Desktop, Helpdesk, IT Support, Customer Support Job Description: · An IT Service Desk (ITSD) agent is expected to field contacts (calls, chats, requests) from...


  • Atlanta, United States Mindlance Full time

    Job Title: IT Service Desk Agent Job Location: Dorchester, MA (100 % Remote) Zip Code: - 02125 Top 3/5 Skills: Service Desk, Windows 10, Chat, Calls, Troubleshooting, Desktop, Helpdesk, IT Support, Customer Support Job Description: · An IT Service Desk (ITSD) agent is expected to field contacts (calls, chats, requests) from Client employees...

  • IT Service Desk Agent

    Found in: Appcast US C2 - 2 weeks ago


    Atlanta, United States Mindlance Full time

    Job Title: IT Service Desk Agent Job Location: Dorchester, MA (100 % Remote) Zip Code: - 02125 Top 3/5 Skills: Service Desk, Windows 10, Chat, Calls, Troubleshooting, Desktop, Helpdesk, IT Support, Customer Support Job Description: · An IT Service Desk (ITSD) agent is expected to field contacts (calls, chats, requests) from...


  • Atlanta, United States Jerry Full time

    **Customer Service Agent** Atlanta, Georgia / Sales and Service Service / Full-Time + Respond to our customers insurance questions on behalf of our carriers via phone, text, email, or through the app + Help our existing customers with their current policies + Identify ways to continue improving our customer service process + We provide full training,...


  • Atlanta, United States State of Georiga Full time

    Under close supervision, this position will answer incoming telephone calls, e-mails, faxes from members regarding general and specific account and plan level information. MINIMUM QUALIFICATIONS & EDUCATION Bachelor's degree from a four-year accredit Customer Service, Agent, Service, Retail, Information

  • Travel Agent

    3 weeks ago


    Atlanta, United States A Simple Plan for Success Full time

    Job DescriptionJob DescriptionAre you passionate about travel and helping others explore the world? We’re seeking motivated individuals to join our team as Remote Travel Agents. As a Travel Agent, you’ll have the opportunity to arrange travel experiences for clients, from business trips to dream vacations. Whether you’re an experienced professional or...


  • Atlanta, United States TBI AIRPORT MANAGEMENT INC Full time

    Job DescriptionJob DescriptionDescription:General Responsibilities:The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine...


  • Atlanta, United States TBI AIRPORT MANAGEMENT INC Full time

    Job DescriptionJob DescriptionDescription:General Responsibilities:The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine...


  • Atlanta, United States TBI AIRPORT MANAGEMENT INC Full time

    Job DescriptionJob DescriptionDescription:General Responsibilities:The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine...


  • Atlanta, United States TBI AIRPORT MANAGEMENT INC Full time

    Job DescriptionJob DescriptionDescription:General Responsibilities:The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine...


  • Atlanta, United States TBI AIRPORT MANAGEMENT INC Full time

    Job DescriptionJob DescriptionDescription:General Responsibilities:The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine...


  • Atlanta, United States TBI AIRPORT MANAGEMENT INC Full time

    Job DescriptionJob DescriptionDescription:General Responsibilities:The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine...


  • Atlanta, United States TBI AIRPORT MANAGEMENT INC Full time

    Job DescriptionJob DescriptionDescription:General Responsibilities:The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine...


  • Atlanta, United States TBI AIRPORT MANAGEMENT INC Full time

    Job DescriptionJob DescriptionDescription:General Responsibilities:The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine...

  • Remote Sales Agent

    3 weeks ago


    Atlanta, United States The Busick Agency Full time

    Job DescriptionJob DescriptionThe Busick Agency, an agency of Symmetry Financial Group, is looking for remote sales representatives to become a part of our team to run appointments for mortgage protection, life insurance, final expense, and other products.This is a commission-based sales position. The average commission is around $550 per sale and agents...


  • Atlanta, United States TBI AIRPORT MANAGEMENT INC Full time

    Job DescriptionJob DescriptionDescription:Customer ServiceLead AgentReporting to: Supervisor on DutyLocation: Hartsfield-Jackson International AirportAtlanta, GAGeneral Responsibilities:The Lead Agent is responsible for assisting the Supervisor(s) in assigned department with daily operations. The Lead Agent is responsible to ensuring our Agents are...


  • Atlanta, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Craftexcom Employment Type: Full Time Location: Atlanta, GA Compensation: $19.50 - $30.00 / hour Description Welcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are...

  • PM Front Desk Agent

    3 days ago


    Atlanta, United States HEI Hotels & Resorts Full time

    Assist guests with arrival and departure from hotel, while providing positive guests experiences. Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requ Night Auditor, Agent, Auditor, Front Desk, Night, Retail, Audit

  • Front Desk agent

    2 days ago


    Atlanta, United States First Service Corporation Full time

    Provides exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems Front Desk, Agent, Customer Service, Residential, Hotel, Property Management


  • Atlanta, United States Peachy Insurance Full time

    Job DescriptionJob DescriptionAbout Our Company, QuicklyPeachy Insurance is an inclusive, remote friendly organization with compassionate professionals who strive to exceed their goals every day. Here at Peachy, we exist to make a difference in the insurance world.Remote Customer Experience RepresentativeInsurance is a product that everyone needs but not...