Senior Solutions Consultant

3 weeks ago

Charlotte, United States Paymentus Full time

Recognized by Deloitte as one of the fastest growing companies in North America, Paymentus is the premier provider of innovative, reliable, and secure electronic bill presentment and payment services for more than 1300 clients leading the Utility, Telecom, Auto Finance, Insurance, Consumer Finance, and Health industries. Our comprehensive eBilling and Payment Platform allows our clients to provide a unified customer bill-pay experience that includes online, mobile, IVR, text, kiosk, and agent-assisted channels, as well as a full range of customer communication options.

To achieve optimal performance and client satisfaction, Paymentus is supported by a team of highly committed, striving, and creative employees who excel in their expertise and transform plan into action. This is an exciting time to join our expanding company You will have the opportunity to grow professionally and personally in an environment where intelligence, innovation, and leadership are valued and rewarded.

This is a strategic role and specifically designed for a dynamic individual ready to collaborate with sales, product, and delivery leaders, as well as engage directly with our prospects and customers. Your mission is to elevate our product outlook, enhance our delivery posture, boost company recognition, and drive pivotal sales and delivery outcomes.

Job Description

Sales Excellence and Support : Champion sales efforts through deal qualification, crafting and responding to RFPs, conducting persuasive demos, and providing expert guidance on the product. Actively contribute to product marketing efforts and publications to underscore our leadership and innovation in the field. Strategic Partnership : Forge deep technical and strategic relationships with key customers and internal teams to foster long-term loyalty and engagement. Innovation and Product Enhancement : Collaborate with Marketing and Technology teams to spearhead product innovations tailored to customer needs, ensuring Paymentus remains at the cutting edge of technology. Customer Insight and Engagement : Establish strong rapport with potential and existing customers to uncover and address service requirements, leveraging these insights to drive product and service improvements. Technical Expertise and Support : Offer in-depth technical knowledge and support, guiding cost-benefit analyses for enhancements and advocating for operational efficiencies. Contracting and Sales Cycle Management : Facilitate contracting processes, including the drafting of contracts and Statements of Work (SOWs), ensuring alignment with customer needs and company objectives. Manage a disciplined sales cycle within our CRM system, optimizing efficiency and effectiveness. Customer Success & Partnerships : Empower customer success and partner teams through targeted technical information and training, enhancing their understanding and utilization of our solutions. The Role Requires:

Minimum 4-5 Years of Sales Engineer experience Strong background working with APIs Able to work in fast-paced, self-directed entrepreneurial environment Able to present a technology solution

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor. #J-18808-Ljbffr

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