Front of House/Guest Service Team Member

3 months ago

Shelton, United States Chick-fil-A Full time
Description
Role Summary: Front of House/Guest Experience Team Members serve in various areas including cash registers, drive-thru, and dining-room. While experience can be helpful, no experience is necessary. We are looking for friendly, enthusiastic people who enjoy serving others and working on a team. We will teach you everything else you need to know.

General responsibilities:

  • Comply with all Chick-fil-A policies and procedures for the handling and preparation of food
  • welcome and greet guests
  • take customer orders at registers or drive-thru (through headsets or outside order taking)
  • maintain cleanliness in the counter and dining room and other restaurant areas
  • do your part to make each guest and every guest feel cared for
  • deliver food to guests
  • prepare desserts
  • bag orders
  • restock inventory
  • address guest needs as they arise
Qualifications/competencies:
  • willing to learn new skills
  • a strong team player who works well with others
  • attention to detail
  • excellent communication skills
  • excellent interpersonal skills (eye-to-eye contact, engage people with a smile, potential for good guest connection)
  • ability to multi-task
  • uncompromising integrity
Why work here?
  • Opportunity - At Chick-fil-A, the Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Owner/Operator team members gain life experience that goes far beyond just serving a great product in a friendly environment.
  • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • Leadership Development - Our leaders are invested in seeing you grow and develop, regardless of whether you come onboard as a leader or a team member. We offer a pathway for internal advancement as well as corporate opportunities such as participating in grand openings of other Chick-fil-A restaurants around the country.
  • Make a difference in your community - Chick-fil-A Shelton is committed to impacting its community in meaningful way. You can be part of team that will make a tangible impact in people's lives and in a community.
  • Additional Benefits for qualifying participants: Health insurance, vision insurance, meal discounts on shift, college scholarships for those qualify, paid team outings and events throughout the year, uniform provided, 401k
  • It's a Great Culture in which to work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.
Requirements
  • Must be at least 16 years of age upon hire date
  • Must be eligible to work in the United States
  • Must have a source of reliable transportation
  • Ability to handle all equipment, pans, pots, navigating shelving both high and low
  • Reading, writing, and basic math and verbal communication skills required
  • Works in hot, noisy and fast paced environment
  • Mobility required during shifts
  • Must work well under pressure
  • Must be able to respond to changes or edits to orders quickly and efficiently
  • able to lift 40-60 pounds on a consistent basis


Company Information
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

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