FT Front Desk Agent $17/hr

2 months ago

Shelton, United States Hyatt House Shelton Full time

Job Summary:

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

Responsibilities:

QUALIFICATIONS:

  • High School diploma or equivalent required; College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
  • Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
  • Ability to read comprehend and write simple instructions and/or short correspondence and memos
  • Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
  • An operational knowledge of Microsoft Office suite
  • Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
  • Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
  • Ability to participate in the creation of an enjoyable work environment

RESPONSIBILITIES:

  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
  • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
  • Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
  • Handle requests for information mail and messages in an efficient and courteous manner.
  • Answer guest inquires about hotel service facilities and hours of operation.
  • Answer inquiries from guests regarding restaurants transportation entertainment etc.
  • Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
  • Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow rate quoting scenario.
  • Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
  • Have knowledge of and assist in emergency procedures as required.
  • Handle check-ins and check-outs in a friendly efficient and courteous manner.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
  • Use proper two-way radio etiquette at all times when communicating with other associates.
  • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
  • Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
  • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds


Property Details:

Hyatt House Shelton is nestled in the quiet and beautifully landscaped location in Fairfield County, CT. Our Shelton hotel offers a close proximity to neighboring Bridgeport, Milford, New Haven, and Trumbull. Guest can discover one of the many nearby Shelton area attractions including Indian Well State Park, Beardsley Zoo, Trumball Mall, and Webster Bank Arena. Our extended stay hotel is residentially inspired featuring all of the comforts of home, like free Wi-Fi, breakfast, indoor pool, and fitness center. In the evening, we offer food and drinks at H BAR.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan


Compensation Min:
USD $12.00/Hr.

Compensation Mid:
USD $14.67/Hr.

Compensation Max:
USD $17.60/Hr.

  • Front Desk Agent

    3 months ago

    Shelton, United States Residence Inn Shelton Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Window Service Engineer

    3 weeks ago

    Shelton, United States HR Recruiting Service Full time

    HR Recruiting Service is a national staffing company specializing in permanent full-time placements and contract hires. Job Description This senior application developer opportunity will work alongside a small team and hands-on director in building & enhancing over a dozen critical C# applications used within investment, finance & reporting. The programmer...

  • Hr coordinator

    2 weeks ago

    Shelton, United States Randstad Full time

    We are hiring for an HR Coordinator for our client in Shelton, CT! This is a first shift, in person position with a pay range between $22-$26 depending on experience! The qualified candidate will possess excellent written and oral communication skills, some Microsoft Excel knowledge and a passion for problem solving. If you are interested in joining a...

  • Patient Service Representative

    2 months ago

    Shelton, United States Smile Brands Group Inc. Full time

    **Patient Service Representative** Location Shelton, CT Category Front Office **Ref #:** 121924 Job Type Part-Time Mondovi Dental - Shelton JOB DESCRIPTION **Company Overview:** **Job Description:** **Patient Services Representative** **Mondovi Dental** is now part of the Smile Brands family! **Your Role as a Patient Services Representative** Youll be an...

  • Cart & Janitorial Associate>

    3 months ago

    Shelton, United States Walmart Full time

    Walmart - 465 Bridgeport Ave - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...

  • Cart & Janitorial Associate>

    3 months ago

    Shelton, United States Walmart Full time

    Walmart - 465 Bridgeport Ave - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...

  • Cart & Janitorial Associate>

    3 months ago

    Shelton, United States Walmart Full time

    Walmart - 100 E Wallace Kneeland Blvd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking...

  • Cart & Janitorial Associate>

    3 months ago

    Shelton, United States Walmart Full time

    Walmart - 100 E Wallace Kneeland Blvd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking...

  • Travel Nurse

    3 months ago

    Shelton, United States GetMed Staffing Full time

    GetMed Staffing is seeking an experienced Long Term Care Licensed Practical Nurse for an exciting Travel Nursing job in Shelton, WA. Shift: 5x8 hr PMs Start Date: 06/17/2024 Duration: 13 weeks Pay: $1483.2 / Week About GetMed Staffing:GetMed is a medical staffing company that is here to help healthcare travelers find their next travel assignment. By working...

  • Post Office Worker

    4 weeks ago

    Shelton, United States United States Postal Service Full time

    The United States Postal Service, USPS for short, is the largest federal establishment in the country. We currently have positions available all over America with this top federal agency that employs nearly one million Americans. Even if you have never worked before, our comprehensive training will enable you to fit right into any position as a new employee...

  • Practice Administrative Associate

    4 weeks ago

    Shelton, United States Yale New Haven Health Full time

    Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Practice Administrative Associate serves to coordinate...

  • IT Support Specialist

    5 days ago

    Shelton, Connecticut, United States TEKsystems Full time

    Contract Schedule: Monday to Thursday (32 hours per week)TEKsystems is seeking a skilled Desktop Support Technician to enhance our client’s IT support capabilities. This role presents a unique opportunity to further develop your analytical expertise while contributing to the improvement of the IT Service Management (ITSM) support framework. The technician...

  • IT Support Specialist

    5 days ago

    Shelton, Connecticut, United States TEKsystems Full time

    Contract Schedule: Monday to Thursday (32 hours per week)TEKsystems is seeking a skilled Desktop Support Technician to enhance our client’s support team. This role presents a fantastic opportunity to further develop your analytical capabilities while contributing to the improvement of the IT service management framework. The technician will be tasked with...

  • Medical Assistant

    2 months ago

    Shelton, United States Hartford Healthcare Full time

    Work where every moment *matters. Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England...

  • Desktop Support Technician

    2 weeks ago

    Shelton, United States TEKsystems Full time

    Description: **Contract schedule is Mon - Thurs. (32 hours per week) Our client, Edgewell Personal Care, is looking to add a desktop support technician to their team. This is an exciting opportunity to continue to develop and leverage your analytical skills. This position will have an opportunity to improve the ITSM support organization. The Analyst will be...

  • RN Supervisor, ICU

    1 month ago

    Shelton, United States Mason General Hospital Full time

    RN Supervisor-ICU: This 1.0FTE/Full-time position is scheduled to work 8-HR variable shifts.Compensation: Exempt, $51.68/HR-$73.83/HRBenefits:Mason Health provides an excellent benefit package to Part-time and Full-time employees, including:Medical, Dental & Vision InsuranceRetirement/ Deferred Compensation plans Mason Health will make employer contributions...

  • Patient Service Coordinator

    3 weeks ago

    Shelton, United States Hartford Healthcare Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Mon-Fri Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most comprehensive healthcare...

  • Resource CNA/ Monitor Tech

    20 hours ago

    Shelton, United States Mason General Hospital Full time

    Resource CNA/MT/US: This 0.9FTE/Full-time position is scheduled to work 12-HR night shifts variable days of the week and is AFSCME represented.Compensation: Non-exempt, $22.99/HR-$35.80/HRBenefits:Mason Health provides an excellent benefit package to Part-time and Full-time employees, including:Medical, Dental & Vision InsuranceRetirement/ Deferred...

  • Resource CNA/ Monitor Tech

    3 days ago

    Shelton, United States Mason General Hospital Full time

    Resource CNA/MT/US: This 0.9FTE/Full-time position is scheduled to work 12-HR night shifts variable days of the week and is AFSCME represented.Compensation: Non-exempt, $22.99/HR-$35.80/HRBenefits:Mason Health provides an excellent benefit package to Part-time and Full-time employees, including:Medical, Dental & Vision InsuranceRetirement/ Deferred...

  • Resource CNA/ Monitor Tech

    1 day ago

    Shelton, United States Mason General Hospital Full time

    Resource CNA/MT/US: This 0.9FTE/Full-time position is scheduled to work 12-HR night shifts variable days of the week and is AFSCME represented.Compensation: Non-exempt, $22.99/HR-$35.80/HRBenefits:Mason Health provides an excellent benefit package to Part-time and Full-time employees, including:Medical, Dental & Vision InsuranceRetirement/ Deferred...