Senior Technical Product Manager

4 weeks ago


Boston, United States Chewy Full time
Our Opportunity:

We are looking for a Senior Technical Product Manager at our facility in Boston, MA, to own the production support, and migration of legacy implementations to our latest offering.

What You'll Do:
  • Set priorities and own the roadmap for our 3rd party Customer Service CRM applications.
  • Coordinate with business stakeholders and continuously make sure your team is delivering according to the constantly growing needs of the business.
  • Work with engineering team to resolve bottlenecks to help deliver defect remediation with priority.
  • Coordinate activities across different organizational functions for initiatives.
  • Review and report on system stability and progress toward inflight changes.
  • Prepare weekly/monthly/quarterly reports on ongoing change, roadmap progress and upcoming initiatives.
  • Own following tickets through the development process and actively communicate progress to stakeholders.
  • Measure, report, and continuously improve the scrum team's effectiveness via product-ownership and coaching.
  • Local telecommuting permitted.
  • 5% domestic travel required.
What You'll Need:
  • Bachelor's degree in Computer Science, Operations Management, Business Administration, or a related field.
  • 5 years of experience in Technical Product Management.
  • Experience must also include the following: software development technologies, including IDE's, CI/CD pipelines, Jenkins, and Docker;
  • system integration, databases, or business intelligence;
  • Agile experience (as a Scrum Master or Product Owner);
  • Performing business requirements analysis and design;
  • Identifying and mitigating development and implementation risks;
  • Javascript;
  • Java;
  • Salesforce or Pardot;
  • Building retail/ecommerce solutions;
  • CI/CD processes and release management;
  • Jira;
  • The setup of Kanban and Scrum boards;
  • Defining workflows for ticket progression and epic creation;
  • Executing Jira reports to understand burn down and backlog depth;
  • Quantifying the business value of software implementations by defining metrics based on implementation goals and relating them to larger organizational progress;
  • Creating and delivering presentations from ideation, agenda creation, presenter selection, presenter preparation, scheduling, and follow up;
  • Creating slideshows or documents to inform internal decision making;
  • Creating detailed spreadsheets which include formula references across multiple sheets, named tables, pivot tables, and function usage.
  • Must also have Product Owner Certification.
  • Local telecommuting permitted.
  • 5% domestic travel required.
  • The position is eligible for the Employee Referral Program.


Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

  • Boston, United States Chewy, Inc. Full time

    We are looking for a Senior Technical Product Manager at our facility in Boston, MA, to own the production support, and migration of legacy implementations to our latest offering. What Youll Do: Set priorities and own the roadmap for our 3rd party C Technical Product Manager, Product Manager, Technical, Product Owner, Product Management, Manager,...


  • Boston, United States Chewy Full time

    Our Opportunity: We are looking for a Senior Technical Product Manager at our facility in Boston, MA, to own the production support, and migration of legacy implementations to our latest offering. What You'll Do: * Set priorities and own the roadmap for our 3rd party Customer Service CRM applications. * Coordinate with business stakeholders and...


  • Boston, United States Chewy Full time

    Our Opportunity: We are looking for a Senior Technical Product Manager at our facility in Boston, MA, to own the production support, and migration of legacy implementations to our latest offering. What You’ll Do:  Set priorities and own the roadmap for our 3rd party Customer Service CRM applications. Coordinate with business stakeholders and continuously...


  • Boston, United States getjerry.com Full time

    We'd love to hear from you if you like: Making a big impact with a Forbes Top Startup Employer Working on products that have traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category) Solving problems in a huge market ($2T market size) Working closely with serial entrepreneurs and seasoned leaders who have scaled companies...


  • Boston, Massachusetts, United States Jellyfish Full time

    We're looking for a Senior Technical Product Marketing Manager radically focused on helping our internal teams, prospects, and customers build great engineering organizations. As a technical product marketer, you will play a pivotal role in understanding the market and audience we serve – even better if you've been that audience as an engineer in the past....


  • Boston, United States Jellyfish Full time

    We’re looking for a Senior Technical Product Marketing Manager radically focused on helping our internal teams, prospects, and customers build great engineering organizations. As a technical product marketer, you will play a pivotal role in understanding the market and audience we serve – even better if you’ve been that audience as an engineer in the...


  • Boston, United States Jerry Full time

    Job DescriptionJob DescriptionWe'd love to hear from you if you like:Making a big impact with a Forbes Top Startup EmployerWorking on products that have traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)Solving problems in a huge market ($2T market size)Working closely with serial entrepreneurs and seasoned...


  • Boston, Massachusetts, United States Wasabi Technologies Full time

    Role Description: Senior Product ManagerRole Purpose:Wasabi Technologies is seeking a dynamic, self-motivated Senior Product Manager to join our Product Management team. The selected candidate will manage Wasabi's current product lineup and develop new offerings to support our rapid growth trajectory. The role requests effective coordination with both...


  • Boston, United States Wind River Full time

    DescriptionPosition at Wind RiverTechnical Product Marketing Manager - AutomotiveLocation: US, RemoteABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of...


  • Boston, Massachusetts, United States Oracle Full time

    Job Description Our team Fusion Release Engineering (FRE) is a central portfolio team for Fusion Applications Development that specializes in automation frameworks and continuous integration between Fusion Applications, Spectra services, Spectra Application, Middleware and RDBMS. We specialize in SaaS and Cloud automation as well as server side abstraction...


  • Boston, Massachusetts, United States APTIV Full time

    At Aptiv we are well aware of the impact our solutions have on the world as a leading Automotive Tier 1 Supplier. But we won't rest until everybody knows. We are seeking a qualified Technical Product Manager to support our Advanced Safety Software and Systems group to extend our global reach through expert discovery and exploration of new and untapped...


  • Boston, Massachusetts, United States APTIV Full time

    Technical Product Manager - Middleware & DevOpsAt Aptiv we are well aware of the impact our solutions have on the world as leading Automotive Tier 1 Supplier. But we won't rest until everybody knows. We are seeking a qualified product manager for our Middleware & DevOps platform group to extend our global reach through expert discovery and exploration of new...


  • Boston, United States Lynx Fh Full time

    Lynx Technical Product Manager Boston, MA·Remote·Full time Apply for Technical Product Manager We are looking for a Technical Product Manager to support our product development process. Description About Lynx Lynx is an API-connected healthcare payments, banking, and e-commerce platform that enables companies to embed customizable health-fintech solutions...


  • Boston, United States Chewy Full time

    The Chewy Customer Care Product Management (CCPM) team is seeking an experienced CS Product Manager. Are you passionate about delighting our customers? Eager to use data to build best-in-class customer experiences? Do you love designing and building Technical Product Manager, Product Manager, Product Management, Technical, Customer Experience, Manager,...


  • Boston, Massachusetts, United States Chewy Full time

    Our Opportunity:We are looking for a Senior Product Manager at our facility in Boston, MA to work on the Chewy Autoship team to build a world-class subscription-based shopping experience for pet parents, allowing them to seamlessly set up and manage repeat deliveries for their re-occurring pet needs.What You'll Do: In this high-impact role, you will own and...


  • Boston, United States Chewy Full time

    Our Opportunity: We are looking for a Senior Product Manager at our facility in Boston, MA to work on the Chewy Autoship team to build a world-class subscription-based shopping experience for pet parents, allowing them to seamlessly set up and manage repeat deliveries for their re-occurring pet needs. What You’ll Do:  In this high-impact role, you...


  • Boston, United States Symbotic Full time

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need We are seeking a highly motivated and...


  • Boston, United States Chewy Full time

    **Our Opportunity**: The Chewy Customer Care Product Management (CCPM) team is seeking an experienced **CS Product Manager**. Are you passionate about delighting our customers? Eager to use data to build best-in-class customer experiences? Do you love designing and building systems that can process, and transform? Chewy’s CCPM team is responsible for...


  • Boston, United States Snyk Ltd. Full time

    Our Opportunity We’re looking for an empathetic, curious and experienced professional to join our Customer Solutions Organization to help retain and grow Snyk’s growing customer base. Snyk is looking for a Senior Technical Success Manager (TSM) to help customers enable security within their Software Development Life Cycle (SDLC) and DevSecOps...


  • Boston, United States findojobs.us Full time

    Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for ? Senior Product Manager who is ready to join our mission in creating a #CyberFit future!The ideal candidate for this...