![Glenn Aire Company](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 months ago
$16-22 per hour depending on experience, plus spiffs and bonuses
* Operations
* Granbury, TX, USA
* Hourly
* Full Time
*Medical, Paid Holidays & Vacation, 401K Company Match*
**Glenn Aire Company** is a well-established, HVAC company serving Granbury and the surrounding area.
We currently have an opening for a **Customer Service Representative / Install Coordinator**. This position offers a broad job scope where the employee will be providing support to our sales and install teams by managing the day-to-day scheduling for installations and assisting sales with various projects. The candidate must be proficient in Word, Excel, and be familiar with QuickBooks to enter data quickly. Candidate should have prior experience working in a similar environment entering and managing data, processes, tracking projects, working on multiple tasks simultaneously, all while maintain an upbeat professional demeanor with customers and coworkers. Prior experience with HVAC, electrical, plumbing, or in the construction industry is highly preferred. This position requires drive and the ability to think quick on your feet. If you have the experience and professional qualities, we're looking for then we'd like to hear from you.
**Primary Job Function:** To manage the day-to-day scheduling operations, ensure that jobs are ready for installation. To assist sales and the installation teams in reporting and securing leads, educating clients on our products and services, scheduling sales appointments, and closing sales.
**Compensation:** $16-22 per hour depending on experience, plus spiffs and bonuses
**Benefits:** Medical, Paid Holidays & Vacation, 401K Company Match
**Work Hours:** 8am - 5pm, Monday to Friday, occasional overtime as required
**Required Qualifications:**
* High school diploma or equivalent (GED)
* Advanced customer service skills
* Prior experience in a busy office setting. Familiarity with HVAC, electric, plumbing or construction industry highly preferred.
* Intermediate computer skills (proficiency with MS Word, Outlook, Excel)
* Be able to enter data quickly and accurately
* Experience in sales / marketing preferred
* Strong attention to details
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