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Customer Service Representative: Full Time

2 months ago


Manassas, United States Smart Solutions Inc Full time

Are you passionate about delivering exceptional customer experiences? Join our team as a Full-Time Customer Service Representative and become a vital part of providing outstanding service to our valued clientele. Responsibilities: Address customer inquiries in a prompt and professional manner. Provide accurate information about products, services, and company policies to resolve customer issues. Document customer interactions and maintain accurate records of inquiries, comments, and actions taken. Collaborate with other departments to ensure swift resolution of customer concerns or escalations. Strive to maintain customer satisfaction by addressing inquiries efficiently and effectively. Requirements: Excellent communication skills, both verbal and written. Strong problem-solving abilities and a customer-centric approach. Ability to work flexible hours, including weekends or evenings as required. #J-18808-Ljbffr