Inbound Customer Service Agent

2 weeks ago


Savannah, United States Mass Markets Full time

Mass Markets - JobID: 41661 [Customer Service Representative] As an Inbound Customer Service Agent at Mass Markets, you'll: Be responsible for answering inbound calls, handling customer questions and complaints, and seizing opportunities to upsell products when they arise; Ensure first call resolution through problems solving and effective call handling; Research systems to find missing information as applicable; Coordinate with other departments to resolve issues when needed; Utilize knowledge base and training to accurately answer customer questions...Hiring Immediately >>



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