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Sales Associate

3 months ago

Hollister, United States Casa De Fruta Full time
Company Conformance Statements:

In the performance of their respective tasks and duties all employees are expected to conform to the following:
•Perform quality work within deadlines with or without direct supervision
•Interact professionally with other employees, guests and suppliers
•Work effectively, as a team contributor on all assignments
•Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
•Follow all rules, policies and safety guidelines for tasks/job
•Perform any additional tasks as required

Position purpose: To provide excellent customer service to our customers.

Responsibilities/Duties/Functions/Tasks: (material responsibilities and essentials duties)

  • Greet and acknowledge every guest
  • Demonstrate solid product knowledge
  • Maintain an awareness of all product information, merchandise promotions, and advertisements
  • Demonstrate friendly and helpful service to all customers consistently
  • Suggest additional items to the customer
  • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at registers, including scanning or inputting barcodes
  • Ring each item on the correct key
  • Minimize cash discrepancies so they do not exceed +/- $5.00 per day
  • Thank all customers at the end of each transaction
  • Handle difficult/challenging situations with a high level of professionalism
  • Meet or exceed customer service standards
  • Assist in floor moves, merchandising, and display maintenance
  • Stock the floor as needed
  • Complete housekeeping tasks as needed
  • Adhere to all Company policies, procedures and practices including signing, pricing, and loss prevention
  • Ensure there is enough register and credit card machine paper for the following shift
The responsibilities and duties are not limited to those mentioned above.

Qualifications: (minimum educational and experience qualifications, required proficiencies with specialized knowledge, required certifications, etc.)

Have basic math skills

Able to follow verbal and written instructions

Able to independently evaluate current conditions against standard and perform tasks necessary to bring areas to standard.

Special Position Requirements: (Any hazard, risk, security issue or related special conditions which apply to the position, i.e. chemicals used, equipment used, cash handling, etc.)

Cash handling is required. Cash discrepancies must not exceed +/- $5.00 per day

Some exposure to cleaning products, (floor cleaner, window cleaners), is required

Work Requirements: [Actual physical work required, i.e. standing at cash register, loading items onto shelves, sitting, working at a computer, etc - include approximate amount of time per day N (Never), O (Occasionally up to 3 hrs per day), F (Frequently, 3 - 6 hrs per day), C (Constantly, 6 - 8+ hrs per day), based on 8 hour shift.)]

Standing/walking (working at cash register) - C

Lifting up to 10 lbs - O

Repetitive pushing/pulling (scrubbing, wiping, mopping, sweeping) - O

Climbing, working from ladder or stepstool - O

Bending/stooping (stocking, merchandising, emptying trash, retrieving litter, etc) - O

Kneeling (stocking, merchandising, picking up trash around register area) - O

Lifting over 10 lbs (stocking, merchandising, emptying trash) - O

Reaching ( To get items down from displays for costumers) - O

Other tasks, including minor maintenance (dusting off displays, register area)- F

Receiving Merchandise - O

Merchandising/ Stocking items - O

Working at a computer - N

(Tasks vary by day, not all tasks are performed every day)

Preferences: [Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multilingual, college degree)]

Bilingual: English and Spanish

Able to read and write English

This job description is intended to outline the position in general terms, and cannot be considered comprehensive. The actual duties, requirements and working conditions of the position may change at any time, with or without notice.

FULL-TIME EMPLOYEE BENEFITS:
  • HEALTH INSURANCE - Regular full-time employees are eligible to enroll in our Medical, Dental and Vision plans the first of the month following 60-days of employment in full-time status. We also offer various supplemental insurance programs to meet your specific needs.
  • PAID TIME OFF (PTO) - Full-time non-exempt employees begin accruing PTO at a rate of one week for the first year of employment, which can be used after 90 days of employment (.01925 hours per regular hour worked). The accrual rate increases to two weeks after two years of employment (.0385 hours per regular hour worked).