We have other current jobs related to this field that you can find below

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    5 days ago

    Dallas, Texas, United States Octagon Talent Full time

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  • Technical Support Specialist

    6 days ago

    Dallas, Texas, United States TEKsystems Full time

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  • Technical Support Specialist

    6 days ago

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  • Technical Support Specialist

    2 weeks ago

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  • Technical Support Specialist

    4 days ago

    Dallas, United States Dykema Full time

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  • Technical Support Specialist

    4 weeks ago

    Dallas, United States Insight Global Full time

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  • Technical Support Specialist

    4 weeks ago

    Dallas, United States Insight Global Full time

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  • Technical Support Specialist

    6 days ago

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    6 days ago

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  • Technical Field Support Specialist

    6 days ago

    Dallas, Texas, United States Alphatec Spine Full time

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  • Technical Support Specialist

    8 hours ago

    Dallas, Texas, United States ITrade STEM Full time

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  • Technical Support Specialist

    5 days ago

    Dallas, Texas, United States BravoTECH Full time

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  • Technical Support Specialist

    5 days ago

    Dallas, Texas, United States New York Technology Partners Full time

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  • Technical Support Specialist

    6 days ago

    Dallas, Texas, United States Lincoln Property Company Full time

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  • Technical Support Specialist

    5 days ago

    Dallas, Texas, United States BravoTECH Full time

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  • Technical Support Specialist

    13 hours ago

    Dallas, Texas, United States Insight Global Full time

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  • Technical Support Specialist I

    5 days ago

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  • Technical Field Support Specialist

    14 hours ago

    Dallas, Texas, United States Sweve Tech LTD Full time

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  • Laboratory Technical Support Specialist

    6 days ago

    Dallas, Texas, United States Salem Health Full time

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  • Laboratory Technical Support Specialist

    12 hours ago

    Dallas, Texas, United States Salem Health Full time

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Technical Support Specialist

2 months ago

Dallas, United States SUPPORT PARENTSGISP Full time

Dallas, Texas, United States, Dallas, TX, USA View on Map as our next Technical Support Specialist About Cinionic Founded in 2018 as the Barco cinema joint venture, Cinionic unites global leaders committed to creating a new visual standard and moving the cinema industry forward. Cinionic’s future-ready enhanced services and technology solutions provide compelling cinema experiences. The company’s world-class technology portfolio includes award-winning laser projectors, HDR, integrated media servers, and premium cinema experiences, among other innovations. With more than 100,000 projectors installed globally, Cinionic is trusted by more than 200 exhibitors to help capture audiences at multiple touchpoints in their cinema journey and keep them coming back for more. Today, more than half of the world’s movie theaters are illuminated by Cinionic. Cinionic has offices in Belgium, the United States, Mexico, Australia, and Hong Kong. This opportunity is based in Dallas, Texas or Sacramento, California. What’s the opportunity? We are looking for someone who wants to excel in an international working environment by providing a “red carpet” experience for cinema customers. As part of the Operations team, the Technical Support Specialist can take on the following challenges: • Support our cinema customers via the Call Center and project a professional image through phone and/or email interactions • Troubleshoot issues remotely or via the phone for customers, technicians, and dealers • Troubleshoot, diagnose, and repair Windows and Linux based systems • Log cases and take appropriate actions to resolve issues per SLA • Review and respond to customers cases via our CRM tool • Create parts orders to send appropriate replacement parts to resolve system issues • Work with supervisor and other team members to diagnose complex issues as a team • Escalate issues as needed to ensure customer issues are handled expeditiously Your Profile As a fast-paced and dynamic team, we are looking for someone who shares our passion for results and cinema. As Technical Support Specialist, no two days will be the same. You are an ideal fit if this is you: • Customer oriented putting the needs of the clients first • Team player supporting common goals • Active communicator at ease speaking with customers • Comfortable with ambiguity – able to keep moving forward in an ever-changing business and landscape • High attention to detail in everything created or reviewed • Willing to work during hours of operation (8 hours a day, 7 days a week and 365 days a year); availability to work flexible schedules including evenings, holidays & weekends Your experience If you’ve got these in your background, we should talk. • You demonstrate 1-3 years experience in a technical support role • You are knowledgeable in Microsoft Office • The following experiences are definitely a plus: • Experience with electronics troubleshooting • Experience with video equipment, such as projectors • Experience with Linux and Windows Server • Experience with Salesforce CRM solutions This experience is a plus: • Experience with installing and/or repairing cinema, or AV Projection Equipment and/or providing technical support • Certified Technology Specialists (cinema equipment, A.V. projection, & network) • Knowledge of analogue and digital theory related to projectors More info Cinionic, Inc. supports all policy and practices related to (but not limited to), federal and local employment regulations such as follows: EEO, AAP, ADA, OSHA, ITAR, CT-PAT and E-Verify. We promote a drug free work environment, along with and an open door policy of communication. All of our practices support global diversity and inclusion in the workplace. New York, New York, United States, New York, NY, USA

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