Customer Service Representative
2 weeks ago
OverviewLiberty Military Housing - Own your passion for service At Liberty Military Housing we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another. Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families. We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing. ResponsibilitiesA Day in the Life of a Customer Service Representative:As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards. Your Responsibilities include, but not limited to: Assists prospective residents with information regarding their lease, the community, and the move-in process. Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.). Ensures all lease paperwork is completed and entered into the system. Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns. Supports residents during the move-out process, which may include notice to vacate and resident transfers. Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services. May perform post-turn unit inspections and complete move-in inventory inspections with new residents. Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community. Responsible for lease renewal notification and timely resident notice to renew or vacate. Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner. Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction. Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction. Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents. Performs other general office duties (i.e. phones, filing, special projects and assignments as needed). Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems). Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.). May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards. Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events. Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies. QualificationsWhat You Need for Success: Position requires 6 months+ of residential property management or customer service role preferred. Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan). Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction. Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved. Must possess a positive and professional demeanor in all interactions, under all circumstances. Ability to operate a motor vehicle (valid license required). Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required. What We Provide You: Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following: Medical/Dental/Vision Insurance* Life and AD&D Insurance 401k Retirement Plan w/company match Employee Stock Ownership plan Incentive Bonus Program 10 Paid Holidays per year 40 hours Paid Sick Leave per year** 80 hours Paid Vacation per year** * Medical/Dental/Vision insurance eligible after 30 days of full-time employment. **Vacation and sick time are based on the employee's hire date. Pay Range $19.00 - $24.00 hourly plus bonus
-
Customer Service Representative
1 month ago
Pasco, Washington, United States careermount Full time{"title": "Customer Service Representative", "description": "At Careermount, we're looking for a skilled Customer Service Representative to join our team. As a key member of our store team, you'll be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.**Key...
-
Customer Service Representative
2 days ago
Pasco, United States Holiday Companies Full timeHoliday Stationstores - 4823 Broadmoor Blvd [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function...
-
Server and Customer Service Representative
4 weeks ago
Pasco, Washington, United States Pizza Hut Shop Full timeWe are seeking a fun and friendly Server and Customer Service Representative to join our team at Pizza Hut Shop in Pasco, WA. About the Job:We are looking for a team player who values customers and takes pride in their work. As a Server and Customer Service Representative, you will be responsible for providing excellent customer service, taking orders, and...
-
Customer Service Representative
4 weeks ago
Pasco, Washington, United States Yokes Foods Full timeJob SummaryWe are seeking a highly motivated and customer-focused Day Time Courtesy Clerk to join our team at Yoke's Foods. As a key member of our store team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide a welcoming and efficient...
-
Sales Representative
6 days ago
Pasco, Washington, United States Agri-Service Full timeJob Title: Sales RepresentativeAt Agri-Service, we are seeking a highly motivated and experienced Sales Representative to join our team. As a Sales Representative, you will be responsible for identifying and pursuing new business opportunities, building and maintaining relationships with customers, and providing exceptional customer service.Key...
-
Sales Representative
2 days ago
Pasco, Washington, United States Agri-Service Full timeJob Summary:We are seeking a highly motivated and experienced Sales Representative to join our team at Agri-Service. As a Sales Representative, you will be responsible for promoting the Safety Culture of Agri-Service and advocating for safe working habits among our customers and employees. You will also be responsible for identifying and calling on all...
-
Sales Representative
2 days ago
Pasco, Washington, United States Agri-Service Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Representative to join our team at Agri-Service. As a Sales Representative, you will be responsible for promoting our premium priced products and developing strong relationships with our customers.Key ResponsibilitiesIdentify and pursue new sales opportunities within your assigned...
-
Customer Service Representative
4 weeks ago
Pasco, Washington, United States Lourdes Health Full time{"title": "Customer Service Specialist", "description": "Job SummaryLourdes Health is seeking a Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our patients and their families.Key ResponsibilitiesRespond to customer inquiries and resolve issues...
-
Customer Service Representative
1 month ago
Pasco, Washington, United States Lourdes Health Full timeLourdes Health is seeking a Customer Service Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service to patients and their families. Key responsibilities include responding to customer inquiries, resolving issues in a timely and professional manner, and providing support to patients throughout their...
-
Customer Service Representative
3 weeks ago
Pasco, Washington, United States Lourdes Health Full timeCustomer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team at Lourdes Health. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and their families.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
3 days ago
Pasco, Washington, United States The Sherwin-Williams Company Full timeCustomer Service Specialist Job DescriptionThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend the right solutions. Your primary goal will be to deliver exceptional...
-
Pasco, Washington, United States Vetwest Animal Hospitals Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Vetwest Animal Hospitals. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesProcess customer enquiries in a timely and...
-
Customer Service Representative
4 weeks ago
Pasco, Washington, United States Yourlourdes Full time{"Job Title": "Customer Relations Specialist", "Job Category": "Clerical and Other Admin", "Requisition Number": "CUSTO12275", "Job Details": {"Description": "This position is primarily responsible for making/receiving calls to/from the operating room and PACU departments. Key responsibilities include reception, monitoring the cleanliness and traffic of the...
-
Customer Service Associate
2 weeks ago
Pasco, Washington, United States Holiday Companies Full timeCustomer Service Representative Job DescriptionHoliday Stationstores is seeking a Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and performing multi-function operations of our fuel console and lottery machine.Key...
-
Customer Service Representative
4 weeks ago
Pasco, Washington, United States Columbia Basin College Full timeJob SummaryColumbia Basin College is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist 2. This role will provide exceptional support to prospective and returning students in the Transitional Studies Department, ensuring a seamless and personalized experience.Key ResponsibilitiesProvide professional and...
-
Customer Service Representative
4 weeks ago
Pasco, Washington, United States MultiCare Health System, Inc. Full timeAbout Indigo Urgent CareIndigo Urgent Care, a MultiCare Company, is a leading provider of urgent care services in the Pacific Northwest. With a strong commitment to delivering exceptional patient experiences, our team is dedicated to making healthcare more accessible, friendly, and simpler for all.Position SummaryAs a Customer Care Associate at Indigo Urgent...
-
Customer Service Representative
4 weeks ago
Pasco, Washington, United States Lourdes Health Full time{"Responsibilities": "Essential ResponsibilitiesRegister patients and clients on a daily basis.Schedule appointments for patients.Perform various medical records functions.Process daily referrals.Provide exceptional customer service to patients, families, customers, and colleagues.Exhibit strong organizational and time management skills.Maintain current...
-
Customer Service Associate
3 days ago
Pasco, Washington, United States Circle K Stores, Inc. Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide excellent customer...
-
Customer Service Representative
4 weeks ago
Pasco, Washington, United States Columbia Basin College Full timeJob SummaryColumbia Basin College is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist 3. This role is responsible for providing exceptional support to prospective and enrolled students in a fast-paced, dynamic environment.Key ResponsibilitiesProvide high-quality customer service via face-to-face,...
-
Customer Service Representative
3 weeks ago
Pasco, Washington, United States Columbia Basin College Full timeJob SummaryColumbia Basin College is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist 3. This role is responsible for providing exceptional support to prospective and enrolled students in a fast-paced, dynamic environment.Key ResponsibilitiesProvide personalized support to students via face-to-face,...
