Customer Service Representative
3 weeks ago
We are seeking a highly skilled Customer Service Specialist to join our team at Lourdes Health. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and their families.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers regarding our services and policies
- Collaborate with other departments to ensure seamless customer service experiences
- Identify and implement process improvements to enhance customer satisfaction
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 2 years of customer service experience in a healthcare setting
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Equal Opportunity Employer:
Lourdes Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.
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