Library Manager

2 weeks ago

Houston, United States Houston Journal of Health Law & Policy Full time
Description

This position supports the public services functions of the University Libraries through the effective management of student and staff employees, participation in the reference desk rotation, and customer service, network and user support assistance.
  1. Hire, train, supervise, and schedule student workers to provide user assistance and customer service.
  2. Participate in the reference desk rotation, providing reference assistance to library users.
  3. Participate in service desk rotation (circulation and reserves) and resolve public service issues.
  4. Hire, train, supervise and evaluate Library Specialist(s) and/or staff.
  5. Work with Library Systems (computing and networking) staff to identify and resolve problems in public computing services; may also work with integrated library system (ILS) staff to resolve ILS issues.
  6. Participate as a member of the Libraries' Public Workstations Committee to establish and review policies on public computing services.
  7. Perform other job-related duties as assigned.


The Library Manager oversees access services functions of the William R. Jenkins Architecture, Design, and Art Library. The hours for this position are 8:00 am to 5:00 pm Monday through Friday.

Duties Specific to This Position:
  • Hires, trains, supervises, and evaluates a full-time Library Supervisor.
  • Hires, trains, supervises, and schedules student assistants in collaboration with Library Supervisor.
  • Fulfills interlibrary loan, and manages paging, requests between UH libraries and other UH campuses, in coordination with the Acquisitions and Resources Sharing unit.
  • Manages course reserves for students and faculty.
  • Maintains student accounts and works closely with the Information and Access Services unit to handle delinquent accounts and lost or damaged materials.
  • Serves as a liaison on access functions to the UH Libraries embedded libraries, UH Clear Lake, and UH Downtown branches as well as MD Anderson Library.
  • Maintains the Architecture, Design, and Art Library customizations in the Alma integrated library system.
  • Compiles and distributes monthly and sampled statistics.
  • Maintains Standard Operating Procedures manual, in communication and cooperation with other internal departments, to ensure procedures are correct and in keeping with UH Libraries policies.
  • Performs opening procedures for the Jenkins Library.
  • Troubleshoots and assists patrons with basic technology issues related to the library's work stations, scanners, and copiers.
  • Communicates facility issues to the Building Administration Manager or the Facilities Division.
  • Initiates supply order requests, work orders, and technology requests.
  • Serves on committees, task forces, and ad hoc work groups as part of the professional staff of the University of Houston's Libraries.
  • Performs additional job duties as assigned.
EEO/AA

Qualifications

Associates and 3 years experience

Requires the ability and knowledge for analysis and interpretation of procedures, policies and practices attainable through specific education and/or training programs in a specialty or technical field. Advanced vocational or electronic skills or a basic knowledge of a professional field is required. An Associate's degree or certification/licensing in a technical specialty program of over 18 months and up to 3 years duration are characteristic of this field. Requires a minimum of three (3) years of directly job-related experience.

Additional posting information:
  • Customer service experience is required, not necessarily in a library
  • Extensive knowledge of art, architecture, and/or design is preferred.
  • Education specifically in art, architecture, or design will be considered in lieu of experience
  • Department is willing to accept education in lieu of experience.
  • Department is willing to accept experience in lieu of education.
Knowledge, Skills, and Abilities That Will Help Someone Succeed in This Position:
  • Superb research skills in the visual arts and design
  • Excellent communication skills
  • Close attention to detail
  • Ability to repeatedly lift up to 40 lbs.
  • Ability to structure workflows for individuals and groups

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