Patient Services Specialist II
1 week ago
Patient Services Specialist IIMinimum Qualifications: Bachelor's degree and one year experience or High School or equivalent and three years clerical or customer service experience.Job Summary/Description: The Patient Services Specialist II has advanced Patient Services Specialist skills and is proficient in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities and facilitating access to UTMB services for new and returning patients.Job Duties: •Ability to function as a team leader.•Provides peer guidance and leadership.•Able to effectively triage problems.•Understand clinic flow to maximize clinic usage to meet patient needs.•Provides high level customer in all interactions with internal and external customers.•Provides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment team.•Answers always calls accurately and with exceptional customer service.•Ensures caller's needs are met and accurate information is obtained.•Ensures calls are documented and triaged appropriately ensuring patient satisfaction and patient safety. Completes telephone encounter process if appropriate.•Acts as patient advocate and liaisons with various departments to meet mutual goals.•Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax, and mail•Addresses concerns of patients, provides service recovery, and escalates issues as needed. •Applies the policies of the clinical entity to schedule appointments.•Coordinates financial counseling for day surgery•Completes reminder calls to patients for scheduled appointments•Educates patient/responsible parties regarding billing process and any additional financial responsibilities including third party benefits information.•Provides out of pocket cost estimates to patients•Counsels' patients about unpaid bills.•Obtains future appointments at time of service for clinic follow-up, referrals, and ancillary services.•Arrives patients and prepares paperwork/chart for visit.•Appropriately receipts all monies collected, tokens distributed, and deferments authorized. •Verifies, ensures eligibility, and pre-registers patients by obtaining patient demographics and third-party coverage(s) at every encounter.•Obtains and documents information required for third party reimbursement.•Ensures compliance with Medicare and third-party coverage.•Communicates with patient, referral source, UTMB physician and clinical staff regarding any obstacle to access or authorization.•Performs related duties as required.•Reads all OSA Announcements and relevant communications relating to job duties.•Successfully completes competency-based training and testing on an annual basis.•Prioritizes and completes all work in an accurate, effective, and efficient manner.•Adheres to internal controls established for department.•Locks office and secures files containing money or confidential information when away from workstation. Properly disposes of printed patient information, logs off computer when leaving workstation and keeps passwords confidential.•Participates in team meetings/activities and supports the philosophy and goals of the team/department.Salary Range: Actual salary commensurate with experience or range if discussed and approved by hiring authority.Work Schedule:On-site, Monday through Friday, 8am to 5pm, and as needed on occasion.Equal Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.
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Patient Services Specialist II
1 month ago
Webster, United States UTMB Health Full timePatient Services Specialist II - Pediatric Cardiology Lab Minimum Qualifications: Bachelor's degree and one year experience or High School or equivalent and three years clerical or customer service experience. Job Summary/Description: The Patient Services Specialist II has advanced Patient Services Specialist skills and is proficient in independently...
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Senior Patient Services Coordinator
2 weeks ago
Webster, Texas, United States UTMB Health Full timePosition Title: Patient Services Specialist II - Pediatric Cardiology LabEssential Qualifications: A Bachelor's degree with a minimum of one year of relevant experience, or a High School diploma with three years of clerical or customer service experience.Role Overview:The Patient Services Specialist II is equipped with advanced skills in patient services and...
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Webster, New Hampshire, United States Intermountain Health Full timeJob Summary:As an Insurance Authorization Specialist II at Intermountain Health, you will play a critical role in ensuring seamless patient registration and authorization processes. Your expertise will be essential in verifying clinician credentials, managing daily reports, and collecting patient information for eSummit.Key Responsibilities:Verify clinician...
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Patient Services Coordinator
6 days ago
Webster, Texas, United States UTMB Health Full timeJob SummaryThe Patient Services Specialist II plays a critical role in maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care. This position requires advanced skills in coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to...
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Patient Transport Specialist PRN
2 weeks ago
Webster, Texas, United States HCA Houston Healthcare Clear Lake Full timeOverviewAre you seeking a PRN role as a Patient Transport Specialist with a reputable healthcare provider? HCA Houston Healthcare Clear Lake is excited to offer a unique opportunity to become part of our dedicated team, recognized as a leader in healthcare services across the nation.BenefitsAt HCA Houston Healthcare Clear Lake, we provide a comprehensive...
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Nurse Extern PRN
4 days ago
Webster, Texas, United States HCA Houston Healthcare Clear Lake Full timeJob SummaryThe Nurse Extern PRN delivers high-quality, patient-centered care by performing a variety of delegated basic patient care services related to common nursing functions and activities of daily living. Under the supervision of the registered nurse (RN), the Nurse Extern assists the nursing staff in providing patient care in accordance with the Nurse...
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Patient Registration Specialist
3 days ago
Webster, Texas, United States HCA Houston Healthcare Clear Lake Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Registration Specialist to join our team at HCA Houston Healthcare Clear Lake. As a key member of our healthcare team, you will be responsible for ensuring timely and accurate patient registration, verifying insurance coverage, and providing exceptional customer service.Key...
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Mortgage Loan Specialist II
2 days ago
Webster, New Hampshire, United States Elevations Credit Union Full timeAbout the RoleThe Loan Delivery Specialist II is a key member of the Secondary Marketing team at Elevations Credit Union, responsible for delivering mortgage loans to investors. This role requires strong analytical and communication skills, as well as the ability to work in a fast-paced environment.Key ResponsibilitiesAct as primary point of contact for all...
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Patient Financial Specialist
3 days ago
Webster, New Hampshire, United States SCL Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Financial Specialist to join our team at SCL Health. As a key member of our financial services team, you will play a critical role in ensuring that our patients receive the financial support they need to access quality healthcare.Key ResponsibilitiesEligibility Screening: Meet with...
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Patient Transport Specialist
2 weeks ago
Webster, United States Sodexo Full timeLocation: UTMB HEALTH CLEAR LAKE CAMPUS HOSPITAL Joining Sodexo means becoming part of a larger mission. Here, you will find a workplace that appreciates your individuality and empowers you to make a difference through your daily contributions. You will have the opportunity to flourish in an environment that encourages personal growth.What We Provide:A...
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Food Services Supervisor II
4 days ago
Webster, New Hampshire, United States CommonSpirit Health Mountain Region Full timeAbout the RoleWe are seeking a highly skilled and experienced Food Services Supervisor II to join our team at CommonSpirit Health Mountain Region. As a key member of our management team, you will be responsible for maintaining and administering established department operational systems, providing for the operational needs of staff, and contributing to the...
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Healthcare Customer Service Leader
2 weeks ago
Webster, Texas, United States UTMB Health Full timePosition Title: Patient Services Specialist II - Pediatric Cardiology LabEssential Qualifications: Bachelor's degree with a minimum of one year of relevant experience or a High School diploma with three years of clerical or customer service expertise.Role Overview:The Patient Services Specialist II possesses advanced skills in patient services and excels in...
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Patient Treatment Specialist
1 week ago
Webster, Massachusetts, United States Simply Dental Management Full timeSimply Dental Management is on the lookout for a dedicated Treatment Coordinator to join our expanding team. We are searching for an individual who embodies a positive demeanor, professionalism, and a strong motivation to assist in crafting stunning smiles daily.Key Responsibilities:Greet all new patients and their families, guiding them through their entire...
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Patient Transport Specialist
2 weeks ago
Webster, United States Sodexo Full timeLocation: UTMB HEALTH CLEAR LAKE CAMPUS HOSPITAL Joining Sodexo means becoming part of a community that values your individuality and empowers you to make a difference. Here, you will find a workplace that encourages you to thrive and contribute meaningfully to the well-being of others.What We Provide:A comprehensive benefits package including paid time off,...
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MRI Imaging Specialist
2 weeks ago
Webster, Texas, United States HCA Houston Healthcare Clear Lake Full timeJoin Our Team as an MRI Imaging Specialist Are you seeking a rewarding career opportunity as an MRI Imaging Specialist? At HCA Houston Healthcare Clear Lake, we are part of the nation's leading healthcare provider, HCA Healthcare, and we are excited to welcome dedicated professionals to our team. Comprehensive Benefits Package We offer a robust rewards...
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Registered Nurse Case Manager
4 days ago
Webster, Texas, United States HCA Full timeJob SummaryThe Registered Nurse Case Manager is a critical role in ensuring that patients receive the highest quality care and support throughout their healthcare journey. As a key member of our team, you will be responsible for coordinating care, managing patient flow, and promoting timely and safe transitions to prevent avoidable readmissions.Key...
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Customer Service Manager II
6 days ago
Webster, New Hampshire, United States Lumen Technologies Australia Pty Full time**Job Summary**The Customer Care Manager II is a critical role at Lumen Technologies Australia Pty, responsible for delivering exceptional customer experiences to large revenue customer accounts with complex product needs.**Key Responsibilities**• Manage interactions from customer order through to billing to ensure highest levels of customer...
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Patient Safety Attendant
1 week ago
Webster, United States HCA Houston Healthcare Clear Lake Full timeDescription IntroductionDo you want to join an organization that invests in you as a(an) Patient Safety Attendant? At HCA Houston Healthcare Clear Lake, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsHCA Houston Healthcare Clear Lake, offers a total...
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Certified Respiratory Therapist PRN
1 day ago
Webster, Texas, United States HCA Houston Healthcare Clear Lake Full timeJob SummaryWe are seeking a highly skilled Certified Respiratory Therapist PRN to join our team at HCA Houston Healthcare Clear Lake. As a critical care specialist, you will be responsible for providing high-quality respiratory care to patients in a fast-paced environment.Key ResponsibilitiesMaintain established department policies, procedures, objectives,...
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Webster, United States Envision Physician Services Full timeEnvision Physician Services is seeking a full-time Pediatric Emergency Medicine Physician to join our team at the UTMB Clear Lake Campus.Position Profile:120 hours per week for full-time physiciansPediatric EM Census: approximately 30 patients per dayPhysician: 24 hours daily, 8-hour shiftsPediatric ED Features:Pediatric Med-Surg unit and Intermediate Care...
