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Customer Service Representative
3 months ago
Aspire
emanates with pride over the ability to offer a corporate structure that not only includes the development and training of each individual for their entire career with us; but also the ability to transition and promote each qualified individual into a senior management role.
Aspire
is seeking an individual that we can expand their skill sets as a Customer Service Representative. Our Customer Service Representative is looking for an individual who desires to learn the back-end operations of working with prominent clientele in the telecommunications industry.
Customer Service Representative Responsibilities:
Engage directly with customers to expand their knowledge on products and services offered by our clients
Communicate with customers professionally to build a professional relationship that encourages customers to return and be long term
Assist in decision-making, appointing project responsibilities, and regulating deadlines with team
Oversee future clientele acquisition and strategically approach clients with proposals on marketing tactics
Sustain teams dynamic in ensuring that the marketing campaign is sufficiently increasing revenue for our significant clients and consumer awareness is being met
Work with team members in various divisions and develop guidelines and goals to enhance their opportunity for growth
Customer Service Representative Requirements:
Skill Requirements
Strong initiative and organization
Solid written, verbal and interpersonal communication skills
Capable of working effectively in a fast-paced environment (independently as well as in a team)
Excellent attention to detail
Customer service experience in person
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