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Business Development Representative

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Killeen, United States Toyota of Killeen Full time

Business Development Center (BDC) RepresentativeThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.ResponsibilitiesReceiving inbound sales phone calls and leadsIdentifying the client's needs and scheduling appointmentsPlacing outbound phone calls to potential leadsEnsuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etcContacting clients prior to appointment date to confirm appointmentFollowing up post visit to ensure customer satisfactionRequirementsHigh school diploma or equivalentExcellent oral, written and interpersonal communication skillsExtensive customer service, sales, or telemarketing backgroundComputer literacy, strong organizational and follow-up skillsAbility to read and comprehend instructions and informationExcellent problem solving skillsEducation and/or ExperienceHigh School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.BenefitsIn addition to career-long personal development, our associates enjoy a number of benefits, including:Paid VacationWe offer Healthcare benefits for our employeesShort & Long Term Disability plan optionsDental Insurance401k retirement plan packagesEmployee discounts and packagesOur CompanyFun, Friendly and Fabulous - Come Join Our TeamWelcome to our Employment Opportunities pageIf you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.