Director Service Delivery

3 weeks ago


Houston, United States Gainwell Technologies Full time

** Director Service Delivery** Date:

Jan 14, 2022

Location:

Any city, TX, US, 99999 Req ID:

8394

**Summary** **Job Description** **Essential Job Functions** * Directs the organization and performance of certain functional areas and the activities of senior managers. Provides staff direction with an understanding and following of established company policies and procedures. * Oversees business activities to ensure a high standard of professional excellence is maintained among staff members. * Directs business function including, approval of overall project plan, budgets, and work breakdown structure. * Establishes and implements short- and long-term strategies to deliver services to customers within reasonable schedules and budgets. * Establishes and communicates goals and objectives, defines methodologies, tasks, and activities, and clearly describes roles and responsibilities for performing to personnel. Communicates broadly to help ensure overall coordination for cross-functional teams. **Basic Qualifications** * Master's degree or equivalent combination of education and experience * Master's degree in related field preferred * Fifteen or more years of related experience * Ten or more years in a supervisory or management capacity included * Experience working with past and present company business environment * Experience working with concepts, practices, and procedures in areas of responsibility * Experience working with management implications of various forms of financial data **Other Qualifications** * Strong communication skills needed to interface with high-level customer representatives * Strong strategic management and planning skills * Ability to publicly represent company with internal and external clients * Ability to use own judgment and initiative in problem resolution **Work Environment** * Office environment **Job Description** **Qualifications**

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