Director of Service Operations

2 weeks ago


Houston, United States Hi-Peak Staffing Solutions Full time

A Commercial Roofing, Waterproofing/ Restoration Experts that have been installing commercial and industrial roofing systems throughout the United States for the past 50 years. We have completed hundreds of new and re-roof installations. Our projects routinely exceed one hundred thousand square feet in size, with the total square footage of installed roofing being in the tens of millions. Our professional management team brings many years of field experience to the companys leadership positions, giving our clients peace of mind that the signatures on our contracts are signed by true roofing professionals.

The role:

The Service Department Director is responsible for managing projects, project superintendents, foremen, multiple service crews, trucks and overall direction of the service division. Ensure the completion of projects meet customer expectations including, but not limited to, schedule, quality, scope, professionalism, appearance, and overall job satisfaction.

  • Other basic functions include managing customer accounts through the production of work for existing customers and new customers as assigned by the Unit President to ensure continued generation of revenue from the assigned customer base.
  • Must be familiar with service division field operations associated with a roofing maintenance division.
  • Needs to understand scheduling, record keeping, accounting, and personnel management systems.
  • Must have the ability to deal effectively with people.
  • Must oversee project performance, billing, purchase order review, and track change orders.
  • Must be able to prioritize work to ensure that the most important tasks are completed first.
  • The Service Department Director assists in the overall training process for production related positions within formal structures and through day-to-day interaction with production crews.
  • Will access roofs, year-round, all weather conditions, as necessary to oversee production and work with clients. Work may require some weekend and evening work.

Requirements:

The Service Department Director must have an intimate knowledge, coupled with firsthand experience, of the roofing systems, estimating, quality control, profit and loss, budget requirements, overall management of a division with capability to grow. Must possess good communication skills and working knowledge of computers.



  • Houston, United States Hi-Peak Staffing Solutions Full time

    A Commercial Roofing, Waterproofing/ Restoration Experts that have been installing commercial and industrial roofing systems throughout the United States for the past 50 years. We have completed hundreds of new and re-roof installations. Our projects routinely exceed one hundred thousand square feet in size, with the total square footage of installed roofing...


  • Houston, United States Hi-Peak Staffing Solutions Full time

    A Commercial Roofing, Waterproofing/ Restoration Experts that have been installing commercial and industrial roofing systems throughout the United States for the past 50 years. We have completed hundreds of new and re-roof installations. Our projects routinely exceed one hundred thousand square feet in size, with the total square footage of installed roofing...


  • Houston, United States Hi-Peak Staffing Solutions Full time

    A Commercial Roofing, Waterproofing/ Restoration Experts that have been installing commercial and industrial roofing systems throughout the United States for the past 50 years. We have completed hundreds of new and re-roof installations. Our projects routinely exceed one hundred thousand square feet in size, with the total square footage of installed roofing...


  • Houston, United States University Of Houston Full time

    Provides leadership for the Construction Services department by overseeing the daily operations, maintenance activities and staff management and ensuring cost effective, efficient, safe, and reliable operations consistent with best practices, and oth Director, Construction, Associate, Operations, Service, Staff, Education, Retail


  • Houston, United States Empyrean Benefit Solutions Full time

    DescriptionThe Director of Service Center Operations is responsible for leading the Center's customer service operations, setting policies, objectives, and initiatives that align with the organization's goals. This role involves developing standards to minimize response times and maximize customer satisfaction, creating policies and procedures that reflect...


  • Houston, United States Empyrean Benefit Solutions Full time

    Description The Director of Service Center Operations is responsible for leading the Center's customer service operations, setting policies, objectives, and initiatives that align with the organization's goals. This role involves developing standards to minimize response times and maximize customer satisfaction, creating policies and procedures that reflect...


  • Houston, United States Houston Journal of Health Law & Policy Full time

    Description Directs the planning, development, implementation and administration of business and financial services for large College/Division, which may include financial and human resources management, procurement and contract administration, endowments, and management of College/Division business services groups. Manages budgets, including supervising...


  • Houston, United States Advatix Full time

    Operations Manager Role Summary Our client seeks a Director of Operations to join their rapidly growing team. The Director of Operations is responsible for organizing and completing client-facing projects, ensuring all assigned projects are executed effectively and efficiently, and providing excellent service to our customers. The ideal candidate has...


  • Houston, United States De Ford Law Firm PLLC Full time

    Description We are looking for an experienced Director of Operations to work directly with the owner to oversee the administrative and business aspects of running the firm. Strong preference will be given to candidates who have held or are currently holding roles such as VP of Operations, Chief Operating Officer (COO), or Professional Legal Administrator...


  • Houston, Texas, United States Retina Consultants of Texas Full time

    Overview: Retina Consultants of Texas (RCTX) is seeking a motivated individual who will serve as our Director of Clinical Operations for our Houston Market. The Director of Clinical Operations leads the clinic (non-research) operations organization to achieve operational efficiency and excellence across all spectrums of clinic operations. The Director of...


  • Houston, United States Flex-Tek Full time

    We are seeking an experienced Director of Operations for one of our clients located in Southwest Houston to oversee and optimize our industrial/manufacturing operations. The ideal candidate will have a proven track record of leadership within the industrial sector, demonstrating the ability to drive efficiency, productivity, and profitability while ensuring...


  • Houston, United States Total Aerospace Services Full time

    Our client has a long-standing commitment to providing safe and efficient air transportation services. For over 25 years, they have been a family owned business, operating a fleet of aircraft throughout the United States. They offer on-demand charter flights to a variety of destinations, including Canada, Mexico, Central and South America, and the...


  • Houston, United States AccentCare Full time

    Overview Why You'll Love Being a Director of Personal Care Services (Non-Clinical) at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today as a Director of Personal Care Services (Non-Clinical). When you join AccentCare, you become part of a team that is...

  • Director of Operations

    18 hours ago


    Houston, United States Flex-Tek Full time

    DIRECTOR OPERATIONS PERFORMANCE The Director of Operations Performance provides strategic leadership, vision, and acts as a resource for the organizations Cargo department. This position provides guidance to their indirect/direct reports that should result in safe and profitable stations that provide excellent operational service. This position drives...


  • Houston, United States University of St. Thomas Houston Full time

    Director Counseling and Wellness Services The University of St. Thomas (UST), a private Catholic University committed to the liberal arts and the religious and intellectual tradition of Catholic higher education, located in Houston, Texas, near the vibrant central business district, Texas Medical Center, and museum district, is currently seeking an...


  • Houston, United States Sonic Full time

    Director of OperationsDirectors are responsible for the operations and staff of Multiple restaurants, including the District Managers.Responsibility includes:Execution of all Company policies, procedures, programs and systems. They ensure achievement of restaurant objectives is reached in all areas while following all Company guidelines. They also ensure...


  • Houston, United States University of St. Thomas Houston Full time

    Director Counseling and Wellness Services The University of St. Thomas (UST), a private Catholic University committed to the liberal arts and the religious and intellectual tradition of Catholic higher education, located in Houston, Texas, near the v Director, Wellness, Mental Health, Vice President, Service, Healthcare, Staff


  • Houston, United States FlexTek Full time

    DIRECTOR OPERATIONS PERFORMANCE The Director of Operations Performance provides strategic leadership, vision, and acts as a resource for the organization’s Cargo department. This position provides guidance to their indirect/direct reports that should result in safe and profitable stations that provide excellent operational service. This position drives...


  • Houston, United States FlexTek Full time

    DIRECTOR OPERATIONS PERFORMANCE The Director of Operations Performance provides strategic leadership, vision, and acts as a resource for the organization’s Cargo department. This position provides guidance to their indirect/direct reports that should result in safe and profitable stations that provide excellent operational service. This position drives...


  • Houston, United States FlexTek Full time

    DIRECTOR OPERATIONS PERFORMANCE The Director of Operations Performance provides strategic leadership, vision, and acts as a resource for the organization’s Cargo department. This position provides guidance to their indirect/direct reports that should result in safe and profitable stations that provide excellent operational service. This position drives...