![eTeam](https://media.trabajo.org/img/noimg.jpg)
ITSM Systems Analyst with ITIL
3 weeks ago
Description:-
Positions in this function create and deliver high quality system solutions for our applications, products,and services across all technology functions. They consult with users and technology specialists to definebusiness processes and the information systems for supporting those processes. Individuals in theseroles may perform analysis and serve as business liaisons to understand and refine businessrequirements. They provide technical support in developing systems that are cost effective and meetusers requirements. In addition, they create systems that work together in a cohesive manner,enforcing standards and methods consistently across the enterprise.Core Tasks
Solicit, review, and analyze ITSM requirementsWrite business and technical requirementsCommunicate and validate requirements with stakeholdersValidate solution meets business needsApply technology to enable business solutionsOversee planning and execution of the workConduct analyses, needs assessments, and help to broker other technology servicesRelease management, including communications and educationMetrics monitoring and risk mitigationCollaborate across teams with business and IT partnersServe as the 'voice of the customer', representing/reinforcing the customer's perspectivethroughout the product realization cycle
RequirementsUnderstanding of IT Service Management (ITSM) process and proceduresProficiency with ServiceNow application functionality and capabilities2+ years of end-to-end business requirements gathering process1+ years of working with Agile development methodology and/or ITIL Foundations V3 or V4Proficiency with PC based software programs (Microsoft Excel, Word & PowerPoint)Understanding of HIPPA complianceBachelor's degree or equivalent work experiencePreferences in addition to RequirementsSelf-starter with the ability to appropriately assess the need for independent decision-makingversus leadership escalationAbility to react to product adjustments and expectations promptly and efficientlyStrong technical skills and ability to pick up new technologies quickly is beneficialExcellent communication, interpersonal, and organizational skillsExperience with passion for customers and a demonstrated focus on customer experienceEnergy, motivation, and commitment to drive to results in a challenging, fast-pacedenvironmentDemonstrated ability to meet commitments, build consensus, negotiate resolutions, and garnerrespect from other teamsAbility to work during US business hours to work with business partners
#J-18808-Ljbffr
-
ITIL/ ITSM Lead
3 weeks ago
Culver City, United States Novacoast Full timeNovacoast is looking for leaders and pioneers in technical problem solving. Whether you are talented and eager for your first opportunity to prove your chops or already at the top of your field, we want to meet you. We also help many of the largest and most well respected companies in the country fill full time technical positions. If you have the skill and...
-
ServiceNow Business Systems Analyst
3 weeks ago
Texas City, United States Saxon Global Full timeServiceNow Business Systems Analyst The Service Now Business System Analyst is responsible for elicitation of requirements, creation of business process documentation, testing, implementing, and maintaining the Now platform. The ServiceNow BSA will work closely with Enterprise business partners and IT teams to gather input to support ongoing business needs...
-
ServiceNow Business Systems Analyst
1 week ago
Texas City, United States Saxon Global Full timeServiceNow Business Systems Analyst The Service Now Business System Analyst is responsible for elicitation of requirements, creation of business process documentation, testing, implementing, and maintaining the Now platform. The ServiceNow BSA will work closely with Enterprise business partners and IT teams to gather input to support ongoing business needs...
-
Crystal City, United States Rollout Systems Full timeF-35 Senior IT CHANGE MANAGER | ITIL 4 Certification Required | Secret ClearanceOn-Site Position in Crystal City, VA(For public transit: Crystal City is the closest Metro station on the blue and yellow line.)IMMEDIATE OPPORTUNITY - ACTIVE DOD SECRET SECURITY CLEARANCE REQUIRED Rollout Systems, founded in 2001, is a full-service services and information...
-
Support Analyst
1 day ago
Texas City, United States eTeam Full timeServiceNow Admin and development experience 4 to 8 yrs of relevant experience with ServiceNow Certified Service Now Administrator and Implementation Specialist. Strong experience in working on the ITIL, ITSM Processes configuration like Incident and Problem Management, Change Management, Notifications, Knowledge Management. ServiceNow implementation...
-
Support Analyst
3 weeks ago
Texas City, United States eTeam Full timeServiceNow Admin and development experience 4 to 8 yrs of relevant experience with ServiceNow Certified Service Now Administrator and Implementation Specialist. Strong experience in working on the ITIL, ITSM Processes configuration like Incident and Problem Management, Change Management, Notifications, Knowledge Management. ServiceNow implementation...
-
Support Analyst
2 weeks ago
Texas City, United States eTeam Full timeServiceNow Admin and development experience 4 to 8 yrs of relevant experience with ServiceNow Certified Service Now Administrator and Implementation Specialist. Strong experience in working on the ITIL, ITSM Processes configuration like Incident and Problem Management, Change Management, Notifications, Knowledge Management. ServiceNow implementation...
-
Manager, IT Service and Operations
6 days ago
Texas City, United States Highbridge Consulting LLC Full timeManager, IT Service and Operations (Not a developer, functional consultant only) We are looking for a dedicated and experienced Manager, IT Service and Operations, to enhance our client's service management capabilities using Microsoft Dynamics. Responsibilities: Oversee the implementation and management of Microsoft Dynamics solutions, focusing on...
-
ServiceNow Configuration Analyst
4 weeks ago
Plano, Texas, United States Nisum Full timeWhat You'll DoAccountable for the daily operational health of SACM Configuration processes.Responsible for CMDB data analysis, research, troubleshooting, data enrichment, and other CMDB governance tasks.Accountable for ensuring that SACM Configuration Management is delivered in line with defined policies and procedures. Leads investigation of root cause...
-
ITSM ServiceNow Asst Administrator
2 weeks ago
Kansas City, United States UMB BANK NA Full timeUMB Bank NA, seeks an ITSM ServiceNow Assistant Administrator for Kansas City, MO, with option to telecommute, work from anywhere within US. The Incident Command Center (ICC) is a team of dedicated engineers and console operators providing 24/7 production support for UMB infrastructure systems and applications. They identify, triage and remediate complex...
-
ITSM ServiceNow Asst Admin
3 weeks ago
Kansas City, United States UMB Financial Corporation Full timeUMB Bank NA, seeks an ITSM ServiceNow Assistant Administrator for Kansas City, MO, with option to telecommute, work from anywhere within US. The Incident Command Center (ICC) is a team of dedicated engineers and console operators providing 24/7 production support for UMB infrastructure systems and applications. They identify, triage and remediate complex...
-
ITSM ServiceNow Asst Admin
2 weeks ago
Kansas City, United States UMB Financial Corporation Full timeUMB Bank NA, seeks an ITSM ServiceNow Assistant Administrator for Kansas City, MO, with option to telecommute, work from anywhere within US. The Incident Command Center (ICC) is a team of dedicated engineers and console operators providing 24/7 production support for UMB infrastructure systems and applications. They identify, triage and remediate complex...
-
Lead Solutions Analyst
4 weeks ago
Kansas City, United States Clarivate Full timeWe are seeking a highly skilled and experienced Lead Solutions Analyst to join our Enterprise Architecture team. In this role, you will be primarily responsible for analyzing complex business requirements and designing effective, scalable, and secure technology solutions to address our stakeholder needs in the Service Management domain. As a Lead Solutions...
-
Lead Solutions Analyst
2 weeks ago
Kansas City, United States Clarivate Full timeWe are seeking a highly skilled and experienced Lead Solutions Analyst to join our Enterprise Architecture team. In this role, you will be primarily responsible for analyzing complex business requirements and designing effective, scalable, and secure technology solutions to address our stakeholder needs in the Service Management domain. As a Lead Solutions...
-
Lead Solutions Analyst
3 weeks ago
Kansas City, United States Clarivate Full timeWe are seeking a highly skilled and experienced Lead Solutions Analyst to join our Enterprise Architecture team. In this role, you will be primarily responsible for analyzing complex business requirements and designing effective, scalable, and secure technology solutions to address our stakeholder needs in the Service Management domain. As a Lead Solutions...
-
Lead Solutions Analyst
4 weeks ago
Kansas City, United States Clarivate Analytics Full timeWe are seeking a highly skilled and experienced Lead Solutions Analyst to join our Enterprise Architecture team. In this role, you will be primarily responsible for analyzing complex business requirements and designing effective, scalable, and secure technology solutions to address our stakeholder needs in the Service Management domain. As a Lead Solutions...
-
Technical System Analyst
4 weeks ago
Kansas City, United States Numeric Technologies Full timeJob Description: This position is responsible for understanding and documenting the system-to-system design, api/contracts and opportunities to improve (process and technology) required to deliver the value of the business case. The System Analyst positions have skills in problem solving through the application of proven process improvement techniques and...
-
Technical System Analyst
1 month ago
Kansas City, United States Numeric Technologies Full timeJob Description: This position is responsible for understanding and documenting the system-to-system design, api/contracts and opportunities to improve (process and technology) required to deliver the value of the business case. The System Analyst positions have skills in problem solving through the application of proven process improvement techniques and...
-
Technical System Analyst
1 month ago
Kansas City, United States Numeric Technologies Full timeJob Description: This position is responsible for understanding and documenting the system-to-system design, api/contracts and opportunities to improve (process and technology) required to deliver the value of the business case. The System Analyst positions have skills in problem solving through the application of proven process improvement techniques and...
-
Technical System Analyst
2 months ago
Kansas City, United States Numeric Technologies Full timeHi,Title: Technical Systems AnalystLocation: Kansas City, MODuration: Long term contractDescription:Research issues, develop recommendations and actively engage product teams to develop solutions to business and technology problems. Work closely with operational support and ensure that technical issues are resolved in a timely manner in accordance with...