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Call Center Customer Service Representative
2 months ago
We are seeking a dynamic individual who is a quick learner and thrives in a quick paced environment. Applicants must be confident, detailed, organized, and a forward thinker. The candidate must be a strong decision maker, multi-tasker & detailed oriented.
Location: in office in Sun Valley, California
Hours: Monday, Wednesday, and Thursday from 10 AM to 7 PM
Fridays from 11 AM to 8 PM
Additionally, every third Saturday is a rotation, with shifts from 11 AM to 8 PM or 7 AM to 4 PM
If required to work on a Saturday, You will Receive Thursday Off
WHAT SETS US APART FROM THE REST:
- Competitive hourly wages
- Paid company holidays and paid time off
- Career growth opportunities, with promotions from within company
- Benefits package including health, dental & vision
- 401K & Pension Plans
- Excellent working conditions / friendly team atmosphere
- Must have Inbound heavy volume call center experience
- Answering phones & emails
- Inputting new work orders into the system for dispatch
- Scheduling service requests
- Clerical duties and reports
- Back-up training in different departments
- Organization, strong multitasking skills, and a quick learner
- Dependable, friendly & confident individual
- Detailed oriented & excellent memory
- Works well in a friendly team environment
- Minimum of 3 years of office experience
- Past customer service experience preferred
L.A. Hydro Jet and Rooter Services, a Helios company, determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $21.00 to $23.25/hour. Pay is based on a number of factors including market location, job-related knowledge, skills, and experience.
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Helios Service Partners is the industry leader in Multi-Site Mechanical Service, Maintenance and Installation. Helios proudly self-performs HVAC, refrigeration, plumbing and commercial kitchen work for America's top multi site businesses.
