Deputy Client Account Manager

4 weeks ago

Arlington, United States AECOM Full time

Job Description AECOMis seeking aDeputy Client Account Manager to support AMTRAK . This position will offer flexibility for hybrid work schedules with an expectation to go into an AECOM office periodically and can be based out of, but not limited to, Philadelphia, PA; Arlington, VA; New York City, NY. Job Responsibilities include, but are not limited to: Account Management Establishes and proactively maintains strong professional relationships and credibility with planning and business executives across Amtrak and other rail market sector accounts. Acts as a business partner and "extension" of the customer's management team. Builds short-term and long-term growth and engagement plans (three years or more) for each customer using Account Business Planning processes that will be developed within Salesforce. Provides the business rationale and risk assessment for making AECOM investments in each customer account by building strong business cases that crystallize value propositions. Employs a consultative selling approach to develop compelling business cases to differentiate and highlight the value of AECOM's solutions and win targeted business. Business Development Positions and maps AECOM capabilities to customer business objectives and Amtrak initiatives. Leverages existing engagements to spawn new business with Amtrak that results in on-going profitable revenue growth for AECOM. Works to identify AECOM executives and other company resources with whom to build and nurture Amtrak client relationships across business lines (BLs) and geographies. Builds, monitors and orchestrates sales pipeline activities across an Amtrak portfolio to advance, invest in or divest of opportunities. Demonstrates a high level of motivation and entrepreneurial ability in supporting pursuits and closing of deals. Plans, manages and supervises proposal efforts in concert with the capture managers, the marketing and sales operations teams, and with resources from within the AECOM operation organization. Keeps abreast of the Amtrak account's industry and business challenges and leverages this knowledge to focus on direct sales activities. People and Relationship Management Supports the CAM in coordination of all AECOM activities for the account (e.g. sales activity, marketing programs, executive forums, alliances, partnerships, delivery of on-going engagements and client satisfaction surveys). Motivates and supports sales teams in selling; counsels and supports individuals through selling challenges. Mentors junior sales and operation staff in business development and proposal development.

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