Customer Service Representative

2 weeks ago


Alto, United States Lindsay Windows Full time
Benefits:
  • 401(k)
  • Company parties
  • Health insurance
  • Opportunity for advancement
  • Paid time off

 
Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of Lindsay Windows policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.
Customer Service Representative responsibilities
  • Answers incoming customer calls regarding product questions, service questions and general client concerns
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
  • Input orders with 100% accuracy
  • Work with the sales team to stay updated on product knowledge 
  • Impact the company’s bottom line by problem solving
 
Customer Service Representative skills
  • 3-5 years Customer Service experience
  • Building or Construction experience helpful
  • Ability to remain professional and courteous with customers at all times
  • Excellent verbal and written communication skills
Must be willing and able to work from our office in Alto daily 



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