Current jobs related to Client Service Representative - Plano - Zelis Healthcare

  • Client Service Representative

    1 week ago

    Plano, Texas, United States Zelis Healthcare Full time

    Job Title: Client Service RepresentativeJob Summary:Zelis Healthcare is seeking a highly skilled Client Service Representative to support healthcare providers with their electronic healthcare insurance payments. As a key member of our team, you will be responsible for providing exceptional customer service, resolving payment issues, and ensuring seamless...

  • Client Services Representative

    3 weeks ago

    Plano, Texas, United States Public Storage Full time

    Job DescriptionPublic Storage is a leading provider of self-storage solutions, recognized for its commitment to excellence and employee satisfaction.We are seeking a highly skilled Client Services Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring...

  • Client Support Representative

    23 hours ago

    Plano, United States Response Marketing Full time

    We deliver the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The Client Support...

  • Client Service Representative

    2 weeks ago

    Plano, Texas, United States CityVet Full time

    About CityVetAt CityVet, we prioritize the well-being of both people and pets. Our mission is to provide exceptional care and service to our clients, while also fostering a positive and supportive work environment for our team members.Job SummaryWe are seeking a highly skilled and compassionate Client Service Specialist to join our team at CityVet. As a key...

  • Insurance Client Service Representative

    3 weeks ago

    Plano, Texas, United States kelly cook - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Account Associate at Kelly Cook - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth and success.Key ResponsibilitiesEstablish and Maintain Customer...

  • Customer Service Representative

    3 weeks ago

    Plano, Texas, United States Service Star Brands Full time

    About UsService Star Brands is a rapidly expanding home service company that specializes in providing top-notch HVAC, plumbing, and electrical services to homeowners throughout the region. With a strong focus on organic growth and strategic partnerships, we collaborate with leading local brands and help guide their success. We offer a supportive, fun work...

  • Customer service representative

    2 months ago

    Plano, United States International Business Machines Corporation - IBM Full time

    Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior ma Customer Service Representative, Customer Service, Representative, Windows Server, Technology, Retail

  • Client Services Specialist

    2 months ago

    Plano, United States Public Storage Full time

    Job DescriptionJob DescriptionCompany DescriptionPublic Storage is recognized as one of America’s Best Large Employers in 2022 by Forbes and our employees have also voted us as a Great Place to Work, having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.With more than 2,900 locations...

  • Customer Service Representative

    4 weeks ago

    Plano, United States Zion Capital Full time

    The customer comes first within the hospitality industry and that is no exception at Zion Capital. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...

  • Customer Service Representative

    4 weeks ago

    Plano, United States Pursuit Enterprise Full time

    The consumer comes first within the hospitality industry and that is no exception at Pursuit Enterprise. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating...

  • Customer Service Representative

    4 weeks ago

    Plano, United States Zion Capital Full time

    The customer comes first within the hospitality industry and that is no exception at Zion Capital. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...

  • Customer Service Representative

    2 months ago

    Plano, United States Pursuit Enterprise Full time

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at Pursuit Enterprise. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative,...

  • Customer Service Representative

    3 weeks ago

    Plano, United States Zion Capital Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Zion Capital. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will...

  • Customer Service Representative

    4 months ago

    Plano, United States Pursuit Enterprise Full time

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at Pursuit Enterprise. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative,...

  • Client Service Representative II

    1 day ago

    Plano, United States The Bank of America Corporation Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, 2nd Shift, Deposit, Representative, Service, Shift, Retail, Banking

  • Customer Service Representative

    2 weeks ago

    Plano, Texas, United States EPITEC Full time

    Job Summary:We are seeking a highly skilled and bilingual Customer Service Representative to join our team at Epitec. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving complaints and issues in a timely and professional manner.Key Responsibilities:Review and respond to customer...

  • Customer Service Representative

    2 weeks ago

    Plano, Texas, United States Mercedes-Benz Full time

    Customer Service RepresentativeMercedes-Benz of Plano is seeking a Customer Service Representative to join our team at our Customer Development Center.We offer a competitive hourly pay rate of $14.00 per hour, plus a $500 sign-on bonus. Our benefits package includes medical, dental, vision, group life, and disability insurance, as well as a 401(k) plan and...

  • Customer Service Representative

    4 weeks ago

    Plano, Texas, United States SAS SECURITY ALARM SERVICE Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Receptionist/Front Desk professional at SAS Security Alarm Service. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.Key...

  • Customer Service Representative

    4 weeks ago

    Plano, Texas, United States SAS SECURITY ALARM SERVICE Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Receptionist/Front Desk professional at SAS Security Alarm Service. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.Key...

  • Customer Service Representative

    2 weeks ago

    Plano, Texas, United States RealManage Full time

    {"title": "Customer Service Representative", "subtitle": "Serve Community Homeowners with Excellence", "content": "At RealManage, we are committed to delivering exceptional solutions to our clients. As a Customer Service Representative, you will play a vital role in servicing community homeowners, providing timely and accurate information, and resolving...

Client Service Representative

3 months ago

Plano, United States Zelis Healthcare Full time

Position Overview:

The Zelis Payments Client Service Representative is part of an upbeat and caring team responsible for addressing issues or concerns from our clients related to our products and processes. Our best Client Service Representatives are super reliable, love helping people, and are great at solving problems. This team also serves as a talent pipeline into the rest of Zelis, so it can be a great place to kickstart your career. We have potential paths into client support, management, and more. Don't worry if you don't have previous call center experience, we are happy to teach you

Duties and Responsibilities:

  • Handle incoming calls from our provider clients to answer questions regarding their payments and enrollment
  • Works to resolve any outstanding issues related to their payments including explaining the use of our electronic payment options (credit cards, direct electronic funds transfer)
  • Assist providers in signing up for direct electronic funds transfer products as well as assisting with the registration process, online web portal set-up and provider portal guidance including basic troubleshooting.
  • Navigate Zelis platforms and processes efficiently with the goal of providing quick and thorough responses to our clients with first call resolution.
  • Build and maintain a thorough knowledge of Zelis Payments products and solutions.
  • Build and maintain a thorough knowledge of company policies and procedures, especially related to provider privacy.
  • Maintaining scheduled adherence and remaining productive throughout your given shift.
  • Ability to consistently meet monthly stat expectations and attendance goals.
  • Maintain and display a positive attitude.

Professional Experience and Qualifications:

  • Passion for customer service and helping people
  • Excellent telephone etiquette and verbal communication skills
  • Proficiency in problem-solving and basic troubleshooting
  • Computer proficiency and technical aptitude
  • Attention to detail
  • Consistent and reliable
  • Comfort with MS Office applications such as Word, Excel, PowerPoint, etc.
  • Demonstrated resilience and resourcefulness in customer service situations

Education:

  • High school diploma or equivalent is required

Location and Workplace Flexibility:

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture and all of our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We're Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity,Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you're contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.